{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"Close: what it sells, price and AI features\", https://www.newsprint.com/companies/close/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/close/",
  "markdown_url": "https://www.newsprint.com/companies/close.md",
  "title": "Close: what it sells, price and AI features",
  "opening_answer": "Close is on the AI revenue operations software map. We record 2 dated launches and events for it. The latest is dated Oct. 20, 2026.",
  "period": "June 9 to Oct. 20, 2026",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "CF0BRE8",
    "slug": "close",
    "name": "Close",
    "aliases": [],
    "site": "https://www.close.com/",
    "summary": "\"The CRM that sells with you.\" Close is a CRM built around calling, email and SMS for small sales teams. Chloe is its AI sales agent: a voice agent that calls leads, qualifies them and books meetings, plus a chat assistant that answers pipeline questions and builds reports. An AI Notetaker logs calls. More agents are in beta.",
    "founded": null,
    "categories": [
      "crm"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "CRM platforms"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "\"The CRM that sells with you.\" Close is a CRM built around calling, email and SMS for small sales teams. Chloe is its AI sales agent: a voice agent that calls leads, qualifies them and books meetings, plus a chat assistant that answers pipeline questions and builds reports. An AI Notetaker logs calls. More agents are in beta.",
    "source": {
      "name": "close.com",
      "url": "https://www.close.com/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "revenue-operations-software",
      "title": "The AI revenue operations software map",
      "url": "https://www.newsprint.com/research/revenue-operations-software/#co-close",
      "section": "companies",
      "name": "Close",
      "site": "https://www.close.com/",
      "category": "CRM platforms",
      "what": "\"The CRM that sells with you.\" Close is a CRM built around calling, email and SMS for small sales teams. Chloe is its AI sales agent: a voice agent that calls leads, qualifies them and books meetings, plus a chat assistant that answers pipeline questions and builds reports. An AI Notetaker logs calls. More agents are in beta.",
      "what_source": {
        "name": "close.com",
        "url": "https://www.close.com/"
      },
      "price": "Solo $9, Essentials $35, Growth $99, Scale $139 per user per month (lower of the two published prices on the pricing page); AI runs on monthly AI credits",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "Named agent",
          "Activity capture and CRM updates",
          "Call and meeting analysis",
          "Assistant",
          "Data enrichment and hygiene",
          "Revenue analytics",
          "AI outreach"
        ]
      },
      "scale_tier": 2,
      "scale": "Established: a public parent, or a disclosed customer base (Established: more than 11,500 sales teams on the vendor's own homepage.)",
      "founded": null,
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "close.com",
          "url": "https://www.close.com/"
        },
        {
          "name": "close.com",
          "url": "https://close.com/chloe"
        },
        {
          "name": "close.com",
          "url": "https://www.close.com/pricing"
        },
        {
          "name": "close.com",
          "url": "https://www.close.com/blog"
        },
        {
          "name": "close.com",
          "url": "https://close.com/blog/introducing-chloe"
        },
        {
          "name": "pr.hillsboronewstimes.com",
          "url": "https://pr.hillsboronewstimes.com/article/Close-Launches-Chloe-an-AI-Sales-Agent-Built-Directly-Into-the-CRM/6a2885865f1a393667890f3a"
        }
      ],
      "more_sources": 0,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/close/#event-1",
      "on": "2026-10-20",
      "date_precision": "day",
      "title": "Chloe Chat assistant",
      "summary": "Close took Chloe Chat, the personal assistant built into the CRM, out of beta for every customer. It answers questions about pipeline, meetings and calls and proposes notes and tasks for approval.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-close"
      },
      "source": {
        "name": "Vendor blog",
        "url": "https://www.close.com/blog/meet-chloe-chat-your-personal-assistant-built-into-close"
      }
    },
    {
      "id": "event-2",
      "url": "https://www.newsprint.com/companies/close/#event-2",
      "on": "2026-06-09",
      "date_precision": "day",
      "title": "Chloe voice agent generally available",
      "summary": "Close made Chloe, an AI sales agent inside its CRM, generally available on all plans in the U.S. and Canada. Chloe calls leads, qualifies them, books meetings, follows up and updates records. In beta, 306 businesses made more than 818,000 calls.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-close"
      },
      "source": {
        "name": "Vendor release (GlobeNewswire)",
        "url": "https://pr.hillsboronewstimes.com/article/Close-Launches-Chloe-an-AI-Sales-Agent-Built-Directly-Into-the-CRM/6a2885865f1a393667890f3a"
      }
    }
  ]
}