{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"ContactMonkey: what it sells, price and AI features\", https://www.newsprint.com/companies/contactmonkey/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/contactmonkey/",
  "markdown_url": "https://www.newsprint.com/companies/contactmonkey.md",
  "title": "ContactMonkey: what it sells, price and AI features",
  "opening_answer": "ContactMonkey is on the AI internal communications software map. We record 5 dated launches and events for it. The latest is dated Oct. 30, 2026.",
  "period": "Jan. 5 to Oct. 30, 2026",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "C3ZFF70",
    "slug": "contactmonkey",
    "name": "ContactMonkey",
    "aliases": [],
    "site": "https://www.contactmonkey.com/",
    "summary": "ContactMonkey sells internal email and newsletter software that runs in Outlook and Gmail. It helps teams \"create internal emails and newsletters faster, extend their reach, and prevent costly errors\". Internal comms and HR teams build branded emails, send to HRIS-synced lists, and track opens and clicks. ContactMonkey AI writes drafts, checks every email before send, previews how employee groups will react, and answers questions about results.",
    "founded": 2010,
    "categories": [
      "email"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "Employee email and newsletters"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "ContactMonkey sells internal email and newsletter software that runs in Outlook and Gmail. It helps teams \"create internal emails and newsletters faster, extend their reach, and prevent costly errors\". Internal comms and HR teams build branded emails, send to HRIS-synced lists, and track opens and clicks. ContactMonkey AI writes drafts, checks every email before send, previews how employee groups will react, and answers questions about results.",
    "source": {
      "name": "contactmonkey.com",
      "url": "https://www.contactmonkey.com/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "internal-communications-software",
      "title": "The AI internal communications software map",
      "url": "https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey",
      "section": "companies",
      "name": "ContactMonkey",
      "site": "https://www.contactmonkey.com/",
      "category": "Employee email and newsletters",
      "what": "ContactMonkey sells internal email and newsletter software that runs in Outlook and Gmail. It helps teams \"create internal emails and newsletters faster, extend their reach, and prevent costly errors\". Internal comms and HR teams build branded emails, send to HRIS-synced lists, and track opens and clicks. ContactMonkey AI writes drafts, checks every email before send, previews how employee groups will react, and answers questions about results.",
      "what_source": {
        "name": "contactmonkey.com",
        "url": "https://www.contactmonkey.com/"
      },
      "price": "not published; sales-led",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "Assistant",
          "Content governance",
          "Comms analytics",
          "AI video and audio",
          "Sentiment and feedback",
          "Translation",
          "AI writing"
        ]
      },
      "scale_tier": 2,
      "scale": "Established: a public parent, or a disclosed customer base (ContactMonkey says more than 1,000 organizations use it and that it passed $10 million in annual recurring revenue (CEO release, 2026-03-31). Series A of $55M in 2023.)",
      "founded": "2010",
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "contactmonkey.com",
          "url": "https://www.contactmonkey.com/"
        },
        {
          "name": "contactmonkey.com",
          "url": "https://www.contactmonkey.com/ai"
        },
        {
          "name": "contactmonkey.com",
          "url": "https://www.contactmonkey.com/pricing"
        },
        {
          "name": "contactmonkey.com",
          "url": "https://www.contactmonkey.com/product-updates"
        },
        {
          "name": "contactmonkey.com",
          "url": "https://www.contactmonkey.com/product-updates?query-a0555f18-page=5"
        },
        {
          "name": "contactmonkey.com",
          "url": "https://www.contactmonkey.com/product-updates?query-a0555f18-page=6"
        }
      ],
      "more_sources": 8,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/contactmonkey/#event-1",
      "on": "2026-10-30",
      "date_precision": "day",
      "title": "ContactMonkey announces Brand Voice",
      "summary": "ContactMonkey announced Brand Voice, which is in development. An admin defines the organization's voice once, CoAuthor then drafts in it, and a new ConfidenceCheck check flags passages that do not match.",
      "kind": "Launch",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey"
      },
      "source": {
        "name": "ContactMonkey blog",
        "url": "https://www.contactmonkey.com/blog/brand-voice"
      }
    },
    {
      "id": "event-2",
      "url": "https://www.newsprint.com/companies/contactmonkey/#event-2",
      "on": "2026-07-09",
      "date_precision": "day",
      "title": "ContactMonkey adds a chat panel for campaign analytics",
      "summary": "A chat panel in the analytics screens answers plain-language questions about campaign performance with a one-line interpretation and a chart where useful.",
      "kind": "Launch",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey"
      },
      "source": {
        "name": "ContactMonkey blog",
        "url": "https://www.contactmonkey.com/blog/your-questions-about-campaign-performance-answered-instantly"
      }
    },
    {
      "id": "event-3",
      "url": "https://www.newsprint.com/companies/contactmonkey/#event-3",
      "on": "2026-06-15",
      "date_precision": "day",
      "title": "ContactMonkey launches Audience Preview",
      "summary": "Audience Preview runs a draft past AI personas for chosen employee groups and returns feedback on clarity, tone, relevance and the call to action before the email is sent.",
      "kind": "Launch",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey"
      },
      "source": {
        "name": "ContactMonkey product update",
        "url": "https://www.contactmonkey.com/blog/product_updates/audience-preview-ai-persona-feedback-before-you-send"
      }
    },
    {
      "id": "event-4",
      "url": "https://www.newsprint.com/companies/contactmonkey/#event-4",
      "on": "2026-05-26",
      "date_precision": "day",
      "title": "ContactMonkey adds an AI audio Listen button to emails",
      "summary": "Communicators can turn any email into an AI-generated audio summary that recipients play with a Listen button.",
      "kind": "Launch",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey"
      },
      "source": {
        "name": "ContactMonkey product update",
        "url": "https://www.contactmonkey.com/blog/product_updates/add-a-listen-button-to-your-emails"
      }
    },
    {
      "id": "event-5",
      "url": "https://www.newsprint.com/companies/contactmonkey/#event-5",
      "on": "2026-01-05",
      "date_precision": "day",
      "title": "ContactMonkey launches ConfidenceCheck",
      "summary": "ConfidenceCheck is an AI-powered assistant that reviews internal emails before send for typos, broken or mismatched links and inconsistent key details, and shows read time and word count.",
      "kind": "Launch",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey"
      },
      "source": {
        "name": "ContactMonkey product update",
        "url": "https://www.contactmonkey.com/blog/product_updates/confidencecheck-your-assistant-for-error-free-emails"
      }
    }
  ]
}