# ContactMonkey: what it sells, price and AI features

URL: https://www.newsprint.com/companies/contactmonkey/
Covers: Jan. 5 to Oct. 30, 2026
Updated: 2026-11-11
License: CC BY 4.0, https://creativecommons.org/licenses/by/4.0/
Cite as: Newsprint, "ContactMonkey: what it sells, price and AI features", https://www.newsprint.com/companies/contactmonkey/, updated 2026-11-11

> ContactMonkey is on the AI internal communications software map. We record 5 dated launches and events for it. The latest is dated Oct. 30, 2026.

ContactMonkey sells internal email and newsletter software that runs in Outlook and Gmail. It helps teams "create internal emails and newsletters faster, extend their reach, and prevent costly errors". Internal comms and HR teams build branded emails, send to HRIS-synced lists, and track opens and clicks. ContactMonkey AI writes drafts, checks every email before send, previews how employee groups will react, and answers questions about results. Source: [contactmonkey.com](https://www.contactmonkey.com/).

## Facts

- Site: [contactmonkey.com](https://www.contactmonkey.com/)
- Founded: [2010](https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey)
- Category: Employee email and newsletters
- Status: Active

## On the research maps

### [The AI internal communications software map](https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey)

ContactMonkey sells internal email and newsletter software that runs in Outlook and Gmail. It helps teams "create internal emails and newsletters faster, extend their reach, and prevent costly errors". Internal comms and HR teams build branded emails, send to HRIS-synced lists, and track opens and clicks. ContactMonkey AI writes drafts, checks every email before send, previews how employee groups will react, and answers questions about results. Source: [contactmonkey.com](https://www.contactmonkey.com/).

- Category: Employee email and newsletters
- Price: not published; sales-led
- AI capabilities: Assistant, Content governance, Comms analytics, AI video and audio, Sentiment and feedback, Translation and AI writing
- Scale: Established: a public parent, or a disclosed customer base (ContactMonkey says more than 1,000 organizations use it and that it passed $10 million in annual recurring revenue (CEO release, 2026-03-31). Series A of $55M in 2023.)
- Founded: 2010

Sources: [contactmonkey.com](https://www.contactmonkey.com/), [contactmonkey.com](https://www.contactmonkey.com/ai), [contactmonkey.com](https://www.contactmonkey.com/pricing), [contactmonkey.com](https://www.contactmonkey.com/product-updates), [contactmonkey.com](https://www.contactmonkey.com/product-updates?query-a0555f18-page=5), [contactmonkey.com](https://www.contactmonkey.com/product-updates?query-a0555f18-page=6) and [8 more on the map](https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey).

## Launches and dated events, newest first

### ContactMonkey announces Brand Voice

Launch, Oct. 30, 2026. ContactMonkey announced Brand Voice, which is in development. An admin defines the organization's voice once, CoAuthor then drafts in it, and a new ConfidenceCheck check flags passages that do not match.

Source: [ContactMonkey blog](https://www.contactmonkey.com/blog/brand-voice). From [the AI internal communications software map](https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey).

### ContactMonkey adds a chat panel for campaign analytics

Launch, July 9, 2026. A chat panel in the analytics screens answers plain-language questions about campaign performance with a one-line interpretation and a chart where useful.

Source: [ContactMonkey blog](https://www.contactmonkey.com/blog/your-questions-about-campaign-performance-answered-instantly). From [the AI internal communications software map](https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey).

### ContactMonkey launches Audience Preview

Launch, June 15, 2026. Audience Preview runs a draft past AI personas for chosen employee groups and returns feedback on clarity, tone, relevance and the call to action before the email is sent.

Source: [ContactMonkey product update](https://www.contactmonkey.com/blog/product_updates/audience-preview-ai-persona-feedback-before-you-send). From [the AI internal communications software map](https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey).

### ContactMonkey adds an AI audio Listen button to emails

Launch, May 26, 2026. Communicators can turn any email into an AI-generated audio summary that recipients play with a Listen button.

Source: [ContactMonkey product update](https://www.contactmonkey.com/blog/product_updates/add-a-listen-button-to-your-emails). From [the AI internal communications software map](https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey).

### ContactMonkey launches ConfidenceCheck

Launch, Jan. 5, 2026. ConfidenceCheck is an AI-powered assistant that reviews internal emails before send for typos, broken or mismatched links and inconsistent key details, and shows read time and word count.

Source: [ContactMonkey product update](https://www.contactmonkey.com/blog/product_updates/confidencecheck-your-assistant-for-error-free-emails). From [the AI internal communications software map](https://www.newsprint.com/research/internal-communications-software/#co-contactmonkey).

## Methodology and corrections

How we track launches, and how to report an error: https://www.newsprint.com/updates/pr-software/#methodology