# Emplifi: what it sells, price and AI features

URL: https://www.newsprint.com/companies/emplifi/
Covers: April 3, 2024 to Oct. 6, 2026
Updated: 2026-11-11
License: CC BY 4.0, https://creativecommons.org/licenses/by/4.0/
Cite as: Newsprint, "Emplifi: what it sells, price and AI features", https://www.newsprint.com/companies/emplifi/, updated 2026-11-11

> Emplifi is on the social monitoring map. We record 4 dated launches and events for it. The latest is dated Oct. 6, 2026.

Social marketing, customer care and commerce platform with AI-powered listening (Reddit via Enterprise API, TikTok hashtags), Fuel AI orchestrators and a Public API. An agent would use the Public API (metrics, content) or the UI. Source: [emplifi.io](https://emplifi.io/).

## Facts

- Site: [emplifi.io](https://emplifi.io/)
- Founded: [1995](https://emplifi.io/company/)
- Category: Social listening suites
- Status: Active

## On the research maps

### [The social monitoring map](https://www.newsprint.com/research/social-monitoring/#co-emplifi)

Social marketing, customer care and commerce platform with AI-powered listening (Reddit via Enterprise API, TikTok hashtags), Fuel AI orchestrators and a Public API. An agent would use the Public API (metrics, content) or the UI. Source: [emplifi.io](https://emplifi.io/).

- Category: Social listening suites
- Price: Social Marketing: Essential from $1,249/month, Advanced from $2,499/month, Intelligent custom. Care and Commerce custom. Listening has no published price (add-on).
- Platforms: Reddit, TikTok, Instagram and Facebook
- Scale: Established: a public parent, or a disclosed user or customer base (Homepage says it is trusted by 22,000 enterprise brands.)
- Founded: [1995](https://emplifi.io/company/)

Sources: [emplifi.io](https://emplifi.io/), [emplifi.io](https://emplifi.io/pricing/) and [emplifi.io](https://emplifi.io/company/).

## Launches and dated events, newest first

### Emplifi Expands Its Autonomous CX Platform with New AI Innovations That Help Enterprise Brands Turn Teams of 5 into 50

Launch, Oct. 6, 2026. Fuel AI listening actions create, edit and manage listening topics in natural language; AI query highlights summarise thousands of conversations; agentic workflows.

Source: [PR Newswire (Webull mirror)](https://www.webull.com/news/15701538924282880). From [the social monitoring map](https://www.newsprint.com/research/social-monitoring/#co-emplifi).

### Reddit is now available as a listening source in Emplifi.

Launch, February 2026. Reddit usable as a listening source: track subreddits, hashtags and @mentions with AI text analysis and sentiment.

Source: [Emplifi product updates](https://emplifi.io/resources/emplifi-product-updates-2026-new-features-by-month-emplifi-product-updates/). From [the social monitoring map](https://www.newsprint.com/research/social-monitoring/#co-emplifi).

### Emplifi Partners with Reddit to Fuel Actionable Industry Intelligence and Strategic Execution

Partnership, Jan. 15, 2026. Integrates Reddit's Enterprise API into Emplifi for AI listening and summarisation of Reddit communities; Reddit data not used to train AI models.

Source: [Emplifi press](https://emplifi.io/press/emplifi-partners-with-reddit/). From [the social monitoring map](https://www.newsprint.com/research/social-monitoring/#co-emplifi).

### Emplifi Rolls Out 10 New AI-Powered Social Media Marketing and Customer Care Tools

Launch, April 3, 2024. Includes dynamic topics and sentiment detection in listening and AI-powered listening data summarisation, plus visual asset tagging and AI composer.

Source: [Emplifi press](https://emplifi.io/press/emplifi-rolls-out-10-new-ai-powered-social-media-marketing-and-customer-care-tools/). From [the social monitoring map](https://www.newsprint.com/research/social-monitoring/#co-emplifi).

## Methodology and corrections

How we track launches, and how to report an error: https://www.newsprint.com/updates/pr-software/#methodology