# monday CRM: what it sells, price and AI features

URL: https://www.newsprint.com/companies/monday-crm/
Covers: Sept. 17, 2025 to May 7, 2026
Updated: 2026-11-11
License: CC BY 4.0, https://creativecommons.org/licenses/by/4.0/
Cite as: Newsprint, "monday CRM: what it sells, price and AI features", https://www.newsprint.com/companies/monday-crm/, updated 2026-11-11

> monday CRM is on the AI revenue operations software map. We record 2 dated launches and events for it. The latest is dated May 7, 2026.

monday.com's CRM, headed "AI revenue execution, live in minutes." Sales teams build pipelines on monday's work platform with AI agents that call and qualify leads, find and enrich new leads, and brief reps before meetings. Each plan includes a package of AI credits. A free trial is offered. Source: [monday.com](https://monday.com/crm).

## Facts

- Site: [monday.com](https://monday.com/crm)
- Founded: [2012](https://www.newsprint.com/research/revenue-operations-software/#co-monday-crm)
- Category: CRM platforms
- Status: Active

## On the research maps

### [The AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-monday-crm)

monday.com's CRM, headed "AI revenue execution, live in minutes." Sales teams build pipelines on monday's work platform with AI agents that call and qualify leads, find and enrich new leads, and brief reps before meetings. Each plan includes a package of AI credits. A free trial is offered. Source: [monday.com](https://monday.com/crm).

- Category: CRM platforms
- Price: Basic $12, Standard $17 per seat per month, billed yearly (10-seat view); AI credits included
- AI capabilities: Named agent, Activity capture and CRM updates, Call and meeting analysis, Assistant, Data enrichment and hygiene and AI outreach
- Scale: Enterprise incumbent: a public company or nine-figure revenue (monday.com is a public company (NASDAQ: MNDY) with more than 250,000 customers across its products.)
- Founded: 2012

Sources: [monday.com](https://monday.com/crm), [monday.com](https://monday.com/crm/pricing) and [itbrief.co.uk](https://itbrief.co.uk/story/monday-com-rebuilds-platform-around-ai-work-agents).

## Launches and dated events, newest first

### monday.com relaunches as an AI work platform with agents for sales and other teams

Rebrand, May 7, 2026. monday.com rebuilt its product as an AI work platform with agents for sales, marketing, support and other teams, one-click connections to ChatGPT, Claude and Microsoft 365 Copilot, and an AI Platform Gateway to several LLMs.

Source: [IT Brief](https://itbrief.co.uk/story/monday-com-rebuilds-platform-around-ai-work-agents). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-monday-crm).

### monday.com announces monday agents and an SDR agent for monday CRM

Launch, Sept. 17, 2025. monday.com announced customizable agents that "execute multi-step workflows autonomously," including an SDR agent for monday CRM that qualifies leads with enrichment and first outreach and hands prospects to sales. Agents were set to roll out in the first half of 2026.

Source: [UC Today](https://uctoday.com/collaboration/elevate-2025-monday-com-announce-ai-products-monday-agents-and-campaigns). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-monday-crm).

## Methodology and corrections

How we track launches, and how to report an error: https://www.newsprint.com/updates/pr-software/#methodology