{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"Otter.ai: what it sells, price and AI features\", https://www.newsprint.com/companies/otter-ai/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/otter-ai/",
  "markdown_url": "https://www.newsprint.com/companies/otter-ai.md",
  "title": "Otter.ai: what it sells, price and AI features",
  "opening_answer": "Otter.ai is on the AI revenue operations software map. We record 2 dated launches and events for it. The latest is dated April 29, 2026.",
  "period": "Oct. 8, 2025 to April 29, 2026",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "CBECPXG",
    "slug": "otter-ai",
    "name": "Otter.ai",
    "aliases": [],
    "site": "https://otter.ai/",
    "summary": "\"Turn sales calls into closed deals.\" Otter's sales page promises to \"capture every conversation and automatically generate insights, follow-ups, and CRM-ready notes.\" It briefs reps before calls, transcribes and coaches live, writes summaries with next steps and objections, and pushes deal details to Salesforce and HubSpot. Sales is one of its main use cases beside education and media.",
    "founded": null,
    "categories": [
      "conv-intel"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "Conversation intelligence"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "\"Turn sales calls into closed deals.\" Otter's sales page promises to \"capture every conversation and automatically generate insights, follow-ups, and CRM-ready notes.\" It briefs reps before calls, transcribes and coaches live, writes summaries with next steps and objections, and pushes deal details to Salesforce and HubSpot. Sales is one of its main use cases beside education and media.",
    "source": {
      "name": "otter.ai",
      "url": "https://otter.ai/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "revenue-operations-software",
      "title": "The AI revenue operations software map",
      "url": "https://www.newsprint.com/research/revenue-operations-software/#co-otter-ai",
      "section": "companies",
      "name": "Otter.ai",
      "site": "https://otter.ai/",
      "category": "Conversation intelligence",
      "what": "\"Turn sales calls into closed deals.\" Otter's sales page promises to \"capture every conversation and automatically generate insights, follow-ups, and CRM-ready notes.\" It briefs reps before calls, transcribes and coaches live, writes summaries with next steps and objections, and pushes deal details to Salesforce and HubSpot. Sales is one of its main use cases beside education and media.",
      "what_source": {
        "name": "otter.ai",
        "url": "https://otter.ai/"
      },
      "price": "free plan; Business from $19.99 per user per month; Enterprise by quote",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "Activity capture and CRM updates",
          "Call and meeting analysis",
          "Assistant",
          "MCP or agent API"
        ]
      },
      "scale_tier": 2,
      "scale": "Established: a public parent, or a disclosed customer base (More than 35 million users and over one billion meetings reported by the vendor)",
      "founded": null,
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "otter.ai",
          "url": "https://otter.ai/"
        },
        {
          "name": "otter.ai",
          "url": "https://otter.ai/sales-agent"
        },
        {
          "name": "otter.ai",
          "url": "https://otter.ai/blog"
        },
        {
          "name": "uctoday.com",
          "url": "https://www.uctoday.com/unified-communications/otter-ai-goes-full-enterprise-new-ai-suite-wants-to-turn-meetings-into-living-knowledge-base/"
        },
        {
          "name": "techintelpro.com",
          "url": "https://techintelpro.com/news/ai/agentic-ai/otterai-evolves-to-100b-conversational-knowledge-engine-category"
        }
      ],
      "more_sources": 0,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/otter-ai/#event-1",
      "on": "2026-04-29",
      "date_precision": "day",
      "title": "Otter.ai launches AI Chat Connectors and Otter for Desktop",
      "summary": "Otter AI Chat now acts as an MCP client that pulls live data from Gmail, Google Drive, Notion, Jira and Salesforce. Its MCP server gives ChatGPT and Claude meeting history as context. Otter for Desktop on Mac and Windows captures calls from any application.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-otter-ai"
      },
      "source": {
        "name": "Tech Intel Pro",
        "url": "https://techintelpro.com/news/ai/agentic-ai/otterai-evolves-to-100b-conversational-knowledge-engine-category"
      }
    },
    {
      "id": "event-2",
      "url": "https://www.newsprint.com/companies/otter-ai/#event-2",
      "on": "2025-10-08",
      "date_precision": "day",
      "title": "Otter.ai ships an enterprise AI suite with an MCP server",
      "summary": "Six enterprise features: an MCP server that shares meeting data with outside AI tools such as Claude, an agentic AI chat that pulls CRM data from Salesforce and HubSpot, tailored summaries (sales teams get pipeline updates and next steps), a public API, security controls and a bot-free desktop app.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-otter-ai"
      },
      "source": {
        "name": "UC Today",
        "url": "https://www.uctoday.com/unified-communications/otter-ai-goes-full-enterprise-new-ai-suite-wants-to-turn-meetings-into-living-knowledge-base/"
      }
    }
  ]
}