{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"Paradox: what it sells, price and AI features\", https://www.newsprint.com/companies/paradox/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/paradox/",
  "markdown_url": "https://www.newsprint.com/companies/paradox.md",
  "title": "Paradox: what it sells, price and AI features",
  "opening_answer": "Paradox is on the AI hiring software map. We record 5 dated launches and events for it. The latest is dated Jan. 8, 2026.",
  "period": "July 11, 2025 to Jan. 8, 2026",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "C7MHQCD",
    "slug": "paradox",
    "name": "Paradox",
    "aliases": [],
    "site": "https://www.paradox.ai/",
    "summary": "\"Meet the AI assistant for all things hiring.\" Paradox sells Olivia, a conversational AI assistant that screens, schedules and onboards candidates by chat and text, plus a Conversational ATS, career sites, CRM and AI-generated job preview videos. It is built for frontline, high-volume employers such as 7-Eleven, Chipotle and McDonald's franchisees. Workday bought it in October 2025 and now sells it as the Workday Paradox Candidate Experience Agent, also to non-Workday customers.",
    "founded": null,
    "categories": [
      "ai-interview"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "AI interviewers and screening"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "\"Meet the AI assistant for all things hiring.\" Paradox sells Olivia, a conversational AI assistant that screens, schedules and onboards candidates by chat and text, plus a Conversational ATS, career sites, CRM and AI-generated job preview videos. It is built for frontline, high-volume employers such as 7-Eleven, Chipotle and McDonald's franchisees. Workday bought it in October 2025 and now sells it as the Workday Paradox Candidate Experience Agent, also to non-Workday customers.",
    "source": {
      "name": "paradox.ai",
      "url": "https://www.paradox.ai/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "hiring-software",
      "title": "The AI hiring software map",
      "url": "https://www.newsprint.com/research/hiring-software/#co-paradox",
      "section": "companies",
      "name": "Paradox",
      "site": "https://www.paradox.ai/",
      "category": "AI interviewers and screening",
      "what": "\"Meet the AI assistant for all things hiring.\" Paradox sells Olivia, a conversational AI assistant that screens, schedules and onboards candidates by chat and text, plus a Conversational ATS, career sites, CRM and AI-generated job preview videos. It is built for frontline, high-volume employers such as 7-Eleven, Chipotle and McDonald's franchisees. Workday bought it in October 2025 and now sells it as the Workday Paradox Candidate Experience Agent, also to non-Workday customers.",
      "what_source": {
        "name": "paradox.ai",
        "url": "https://www.paradox.ai/"
      },
      "price": "not published; sold through Workday or Paradox, sales-led",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "Named agents",
          "Candidate chat",
          "Scheduling"
        ]
      },
      "scale_tier": 2,
      "scale": "Established: a public parent, or a disclosed customer base (Owned by Workday (public). Paradox claims more than 189 million AI-assisted candidate conversations; customers include 7-Eleven, Chipotle, Ace Hardware, Valvoline.)",
      "founded": null,
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "paradox.ai",
          "url": "https://www.paradox.ai/"
        },
        {
          "name": "paradox.ai",
          "url": "https://www.paradox.ai/news"
        },
        {
          "name": "paradox.ai",
          "url": "https://www.paradox.ai/news/paradoxs-new-immersive-job-preview-named-2025-top-hr-product-of-the-year-by-hr-executive"
        },
        {
          "name": "en-sg.newsroom.workday.com",
          "url": "https://en-sg.newsroom.workday.com/2025-08-21-Workday-Signs-Definitive-Agreement-to-Acquire-Paradox,-the-AI-Company-Redefining-the-Frontline-Candidate-Experience"
        },
        {
          "name": "newsroom.workday.com",
          "url": "https://newsroom.workday.com/2025-10-01-Workday-Completes-Acquisition-of-Paradox"
        },
        {
          "name": "newsroom.workday.com",
          "url": "https://newsroom.workday.com/2026-01-08-Paradox-Conversational-Applicant-Tracking-System-ATS-Now-Available-Through-Workday,-Helping-Organizations-Hire-Frontline-Workers-Faster"
        }
      ],
      "more_sources": 2,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/paradox/#event-1",
      "on": "2026-01-08",
      "date_precision": "day",
      "title": "Paradox Conversational ATS available through Workday",
      "summary": "Workday made the Paradox Conversational ATS available for frontline hiring; \"Conversational AI helps handle screening and scheduling directly with candidates\" by chat or text.",
      "kind": "Launch",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-paradox"
      },
      "source": {
        "name": "Workday release",
        "url": "https://newsroom.workday.com/2026-01-08-Paradox-Conversational-Applicant-Tracking-System-ATS-Now-Available-Through-Workday,-Helping-Organizations-Hire-Frontline-Workers-Faster"
      }
    },
    {
      "id": "event-2",
      "url": "https://www.newsprint.com/companies/paradox/#event-2",
      "on": "2025-10-01",
      "date_precision": "day",
      "title": "Workday completes Paradox acquisition",
      "summary": "Workday completed the acquisition; the Paradox candidate experience agent is sold to new and existing customers through Workday or Paradox.",
      "kind": "Acquisition",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-paradox"
      },
      "source": {
        "name": "Workday release",
        "url": "https://newsroom.workday.com/2025-10-01-Workday-Completes-Acquisition-of-Paradox"
      }
    },
    {
      "id": "event-3",
      "url": "https://www.newsprint.com/companies/paradox/#event-3",
      "on": "2025-08-21",
      "date_precision": "day",
      "title": "Workday agrees to acquire Paradox",
      "summary": "Workday signed a definitive agreement to acquire Paradox, \"the AI company redefining the frontline candidate experience.\" Price not disclosed in the release.",
      "kind": "Acquisition",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-paradox"
      },
      "source": {
        "name": "Workday release",
        "url": "https://en-sg.newsroom.workday.com/2025-08-21-Workday-Signs-Definitive-Agreement-to-Acquire-Paradox,-the-AI-Company-Redefining-the-Frontline-Candidate-Experience"
      }
    },
    {
      "id": "event-4",
      "url": "https://www.newsprint.com/companies/paradox/#event-4",
      "on": "2025-08-11",
      "date_precision": "day",
      "title": "Paradox Immersive Job Preview with AI Video Studio",
      "summary": "Paradox's Immersive Job Preview, with AI Video Studio generating job preview scripts and video and Immersive Q&A letting candidates talk with AI in video, was named a 2025 Top HR Product.",
      "kind": "Launch",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-paradox"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.paradox.ai/news/paradoxs-new-immersive-job-preview-named-2025-top-hr-product-of-the-year-by-hr-executive"
      }
    },
    {
      "id": "event-5",
      "url": "https://www.newsprint.com/companies/paradox/#event-5",
      "on": "2025-07-11",
      "date_precision": "day",
      "title": "Researchers expose McHire flaw in Paradox system",
      "summary": "Researchers found that the McHire admin panel, for the McDonald's hiring chatbot Olivia built by Paradox, accepted default 123456 credentials on a test account, and an API flaw exposed chats from more than 64 million applications. Paradox fixed the flaw and said it is reviewing its systems.",
      "kind": "Legal",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-paradox"
      },
      "source": {
        "name": "BleepingComputer",
        "url": "https://www.bleepingcomputer.com/news/security/123456-password-exposed-chats-for-64-million-mcdonalds-job-chatbot-applications"
      }
    }
  ]
}