# Paradox: what it sells, price and AI features

URL: https://www.newsprint.com/companies/paradox/
Covers: July 11, 2025 to Jan. 8, 2026
Updated: 2026-11-11
License: CC BY 4.0, https://creativecommons.org/licenses/by/4.0/
Cite as: Newsprint, "Paradox: what it sells, price and AI features", https://www.newsprint.com/companies/paradox/, updated 2026-11-11

> Paradox is on the AI hiring software map. We record 5 dated launches and events for it. The latest is dated Jan. 8, 2026.

"Meet the AI assistant for all things hiring." Paradox sells Olivia, a conversational AI assistant that screens, schedules and onboards candidates by chat and text, plus a Conversational ATS, career sites, CRM and AI-generated job preview videos. It is built for frontline, high-volume employers such as 7-Eleven, Chipotle and McDonald's franchisees. Workday bought it in October 2025 and now sells it as the Workday Paradox Candidate Experience Agent, also to non-Workday customers. Source: [paradox.ai](https://www.paradox.ai/).

## Facts

- Site: [paradox.ai](https://www.paradox.ai/)
- Category: AI interviewers and screening
- Status: Active

## On the research maps

### [The AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-paradox)

"Meet the AI assistant for all things hiring." Paradox sells Olivia, a conversational AI assistant that screens, schedules and onboards candidates by chat and text, plus a Conversational ATS, career sites, CRM and AI-generated job preview videos. It is built for frontline, high-volume employers such as 7-Eleven, Chipotle and McDonald's franchisees. Workday bought it in October 2025 and now sells it as the Workday Paradox Candidate Experience Agent, also to non-Workday customers. Source: [paradox.ai](https://www.paradox.ai/).

- Category: AI interviewers and screening
- Price: not published; sold through Workday or Paradox, sales-led
- AI capabilities: Named agents, Candidate chat and Scheduling
- Scale: Established: a public parent, or a disclosed customer base (Owned by Workday (public). Paradox claims more than 189 million AI-assisted candidate conversations; customers include 7-Eleven, Chipotle, Ace Hardware, Valvoline.)

Sources: [paradox.ai](https://www.paradox.ai/), [paradox.ai](https://www.paradox.ai/news), [paradox.ai](https://www.paradox.ai/news/paradoxs-new-immersive-job-preview-named-2025-top-hr-product-of-the-year-by-hr-executive), [en-sg.newsroom.workday.com](https://en-sg.newsroom.workday.com/2025-08-21-Workday-Signs-Definitive-Agreement-to-Acquire-Paradox,-the-AI-Company-Redefining-the-Frontline-Candidate-Experience), [newsroom.workday.com](https://newsroom.workday.com/2025-10-01-Workday-Completes-Acquisition-of-Paradox), [newsroom.workday.com](https://newsroom.workday.com/2026-01-08-Paradox-Conversational-Applicant-Tracking-System-ATS-Now-Available-Through-Workday,-Helping-Organizations-Hire-Frontline-Workers-Faster) and [2 more on the map](https://www.newsprint.com/research/hiring-software/#co-paradox).

## Launches and dated events, newest first

### Paradox Conversational ATS available through Workday

Launch, Jan. 8, 2026. Workday made the Paradox Conversational ATS available for frontline hiring; "Conversational AI helps handle screening and scheduling directly with candidates" by chat or text.

Source: [Workday release](https://newsroom.workday.com/2026-01-08-Paradox-Conversational-Applicant-Tracking-System-ATS-Now-Available-Through-Workday,-Helping-Organizations-Hire-Frontline-Workers-Faster). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-paradox).

### Workday completes Paradox acquisition

Acquisition, Oct. 1, 2025. Workday completed the acquisition; the Paradox candidate experience agent is sold to new and existing customers through Workday or Paradox.

Source: [Workday release](https://newsroom.workday.com/2025-10-01-Workday-Completes-Acquisition-of-Paradox). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-paradox).

### Workday agrees to acquire Paradox

Acquisition, Aug. 21, 2025. Workday signed a definitive agreement to acquire Paradox, "the AI company redefining the frontline candidate experience." Price not disclosed in the release.

Source: [Workday release](https://en-sg.newsroom.workday.com/2025-08-21-Workday-Signs-Definitive-Agreement-to-Acquire-Paradox,-the-AI-Company-Redefining-the-Frontline-Candidate-Experience). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-paradox).

### Paradox Immersive Job Preview with AI Video Studio

Launch, Aug. 11, 2025. Paradox's Immersive Job Preview, with AI Video Studio generating job preview scripts and video and Immersive Q&A letting candidates talk with AI in video, was named a 2025 Top HR Product.

Source: [Vendor release](https://www.paradox.ai/news/paradoxs-new-immersive-job-preview-named-2025-top-hr-product-of-the-year-by-hr-executive). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-paradox).

### Researchers expose McHire flaw in Paradox system

Legal, July 11, 2025. Researchers found that the McHire admin panel, for the McDonald's hiring chatbot Olivia built by Paradox, accepted default 123456 credentials on a test account, and an API flaw exposed chats from more than 64 million applications. Paradox fixed the flaw and said it is reviewing its systems.

Source: [BleepingComputer](https://www.bleepingcomputer.com/news/security/123456-password-exposed-chats-for-64-million-mcdonalds-job-chatbot-applications). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-paradox).

## Methodology and corrections

How we track launches, and how to report an error: https://www.newsprint.com/updates/pr-software/#methodology