{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"Phenom: what it sells, price and AI features\", https://www.newsprint.com/companies/phenom/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/phenom/",
  "markdown_url": "https://www.newsprint.com/companies/phenom.md",
  "title": "Phenom: what it sells, price and AI features",
  "opening_answer": "Phenom is on the AI hiring software map. We record 7 dated launches and events for it. The latest is dated Aug. 4, 2026.",
  "period": "Nov. 11, 2025 to Aug. 4, 2026",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "CBFMAVY",
    "slug": "phenom",
    "name": "Phenom",
    "aliases": [],
    "site": "https://www.phenom.com/",
    "summary": "\"Where shared intelligence meets human intuition.\" Phenom sells enterprise employers a talent experience platform: talent CRM, intelligent career site, chatbot, interview scheduling, onboarding, talent marketplace and workforce intelligence. Its AI now ships as named agents (Voice Screening, Fraud Detection, Career Coach and Sourcing) and an AI Interviewer, run under WorkOps, its agent orchestration and governance system. In 2026 it bought Included (agentic people analytics), Be Applied and Plum (assessments).",
    "founded": null,
    "categories": [
      "talent-intel"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "Sourcing and talent intelligence"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "\"Where shared intelligence meets human intuition.\" Phenom sells enterprise employers a talent experience platform: talent CRM, intelligent career site, chatbot, interview scheduling, onboarding, talent marketplace and workforce intelligence. Its AI now ships as named agents (Voice Screening, Fraud Detection, Career Coach and Sourcing) and an AI Interviewer, run under WorkOps, its agent orchestration and governance system. In 2026 it bought Included (agentic people analytics), Be Applied and Plum (assessments).",
    "source": {
      "name": "phenom.com",
      "url": "https://www.phenom.com/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "hiring-software",
      "title": "The AI hiring software map",
      "url": "https://www.newsprint.com/research/hiring-software/#co-phenom",
      "section": "companies",
      "name": "Phenom",
      "site": "https://www.phenom.com/",
      "category": "Sourcing and talent intelligence",
      "what": "\"Where shared intelligence meets human intuition.\" Phenom sells enterprise employers a talent experience platform: talent CRM, intelligent career site, chatbot, interview scheduling, onboarding, talent marketplace and workforce intelligence. Its AI now ships as named agents (Voice Screening, Fraud Detection, Career Coach and Sourcing) and an AI Interviewer, run under WorkOps, its agent orchestration and governance system. In 2026 it bought Included (agentic people analytics), Be Applied and Plum (assessments).",
      "what_source": {
        "name": "phenom.com",
        "url": "https://www.phenom.com/"
      },
      "price": "not published; sales-led",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "Named agents",
          "AI interviews",
          "AI analytics",
          "AI assessments",
          "Candidate chat",
          "Assistant",
          "Fraud and identity",
          "Job posts and ads",
          "Screening and ranking",
          "AI outreach",
          "Scheduling",
          "Skills and planning",
          "AI sourcing"
        ]
      },
      "scale_tier": 2,
      "scale": "Established: a public parent, or a disclosed customer base (Raised a $100M Series D in April 2021 at a reported $1.3B to $1.4B valuation; seven or more acquisitions; says 50,000 recruiters, talent marketers and hiring managers use it.)",
      "founded": null,
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "phenom.com",
          "url": "https://www.phenom.com/"
        },
        {
          "name": "phenom.com",
          "url": "https://www.phenom.com/about"
        },
        {
          "name": "phenom.com",
          "url": "https://www.phenom.com/press-release/phenom-conversational-voice-screening-agent-hiring"
        },
        {
          "name": "phenom.com",
          "url": "https://www.phenom.com/press-release/phenom-acquires-included-ai-agentic-analytics"
        },
        {
          "name": "phenom.com",
          "url": "https://www.phenom.com/press-release/phenom-acquires-plum-ai"
        },
        {
          "name": "phenom.com",
          "url": "https://www.phenom.com/press-release/phenom-servicenow-ai-hiring-agents"
        }
      ],
      "more_sources": 4,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/phenom/#event-1",
      "on": "2026-08-04",
      "date_precision": "day",
      "title": "Phenom reports results from WorkOps multi-agent deployments",
      "summary": "Phenom published customer results for WorkOps, \"its orchestration and governance system for coordinating AI agents\", citing 50% faster hiring and customers adding Reference Check, Intake and Sourcing Agents to its Voice Screening Agent under one policy layer.",
      "kind": "Research",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-phenom"
      },
      "source": {
        "name": "Business Wire via Yahoo Finance",
        "url": "https://finance.yahoo.com/technology/ai/articles/phenom-workops-moves-enterprises-multi-133000464.html"
      }
    },
    {
      "id": "event-2",
      "url": "https://www.newsprint.com/companies/phenom/#event-2",
      "on": "2026-06-10",
      "date_precision": "day",
      "title": "Phenom hiring agents run inside ServiceNow",
      "summary": "Phenom agents integrate into the ServiceNow AI Platform so hiring managers can run intake, job descriptions, sourcing and screening there.",
      "kind": "Partnership",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-phenom"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.phenom.com/press-release/phenom-servicenow-ai-hiring-agents"
      }
    },
    {
      "id": "event-3",
      "url": "https://www.newsprint.com/companies/phenom/#event-3",
      "on": "2026-04-28",
      "date_precision": "day",
      "title": "Phenom acquires Plum behavioral assessments",
      "summary": "Phenom bought Plum, \"a pioneer in psychometric-based talent assessments\", after its February 2026 Be Applied deal, framing it as a response to AI-generated resumes, deepfake interview answers and fabricated work histories.",
      "kind": "Acquisition",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-phenom"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.phenom.com/press-release/phenom-acquires-plum-ai"
      }
    },
    {
      "id": "event-4",
      "url": "https://www.newsprint.com/companies/phenom/#event-4",
      "on": "2026-03-17",
      "date_precision": "day",
      "title": "Phenom unveils WorkOps and new agents at IAMPHENOM 2026",
      "summary": "At its IAMPHENOM conference Phenom unveiled a new AI architecture that forms Phenom WorkOps, with agents for job posting, job description compliance, voice screening, scheduling, intake, AI interviews, skills validation, onboarding coaching and exit interviews.",
      "kind": "Launch",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-phenom"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.phenom.com/press-release/phenom-ai-work-operations-hr"
      }
    },
    {
      "id": "event-5",
      "url": "https://www.newsprint.com/companies/phenom/#event-5",
      "on": "2026-02-10",
      "date_precision": "day",
      "title": "Phenom acquires Be Applied assessments",
      "summary": "Phenom acquired Be Applied, \"an AI-driven cognitive assessment solution that validates candidate and employee capabilities at scale\", to support skills-first hiring. The later Plum release says Be Applied provided cognitive and situational judgment assessments.",
      "kind": "Acquisition",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-phenom"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.phenom.com/press-release/phenom-acquires-be-applied-skills-ai"
      }
    },
    {
      "id": "event-6",
      "url": "https://www.newsprint.com/companies/phenom/#event-6",
      "on": "2026-01-14",
      "date_precision": "day",
      "title": "Phenom acquires Included AI for agentic people analytics",
      "summary": "Phenom bought Included, an AI-native agentic people analytics platform, to add conversational analytics to its Workforce Intelligence.",
      "kind": "Acquisition",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-phenom"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.phenom.com/press-release/phenom-acquires-included-ai-agentic-analytics"
      }
    },
    {
      "id": "event-7",
      "url": "https://www.newsprint.com/companies/phenom/#event-7",
      "on": "2025-11-11",
      "date_precision": "day",
      "title": "Phenom launches Voice Screening Agent",
      "summary": "\"Phenom's Voice Screening Agent is available 24/7, connecting with candidates the moment they apply.\"",
      "kind": "Launch",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-phenom"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.phenom.com/press-release/phenom-conversational-voice-screening-agent-hiring"
      }
    }
  ]
}
