# Phenom: what it sells, price and AI features URL: https://www.newsprint.com/companies/phenom/ Covers: Nov. 11, 2025 to Aug. 4, 2026 Updated: 2026-11-11 License: CC BY 4.0, https://creativecommons.org/licenses/by/4.0/ Cite as: Newsprint, "Phenom: what it sells, price and AI features", https://www.newsprint.com/companies/phenom/, updated 2026-11-11 > Phenom is on the AI hiring software map. We record 7 dated launches and events for it. The latest is dated Aug. 4, 2026. "Where shared intelligence meets human intuition." Phenom sells enterprise employers a talent experience platform: talent CRM, intelligent career site, chatbot, interview scheduling, onboarding, talent marketplace and workforce intelligence. Its AI now ships as named agents (Voice Screening, Fraud Detection, Career Coach and Sourcing) and an AI Interviewer, run under WorkOps, its agent orchestration and governance system. In 2026 it bought Included (agentic people analytics), Be Applied and Plum (assessments). Source: [phenom.com](https://www.phenom.com/). ## Facts - Site: [phenom.com](https://www.phenom.com/) - Category: Sourcing and talent intelligence - Status: Active ## On the research maps ### [The AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-phenom) "Where shared intelligence meets human intuition." Phenom sells enterprise employers a talent experience platform: talent CRM, intelligent career site, chatbot, interview scheduling, onboarding, talent marketplace and workforce intelligence. Its AI now ships as named agents (Voice Screening, Fraud Detection, Career Coach and Sourcing) and an AI Interviewer, run under WorkOps, its agent orchestration and governance system. In 2026 it bought Included (agentic people analytics), Be Applied and Plum (assessments). Source: [phenom.com](https://www.phenom.com/). - Category: Sourcing and talent intelligence - Price: not published; sales-led - AI capabilities: Named agents, AI interviews, AI analytics, AI assessments, Candidate chat, Assistant, Fraud and identity, Job posts and ads, Screening and ranking, AI outreach, Scheduling, Skills and planning and AI sourcing - Scale: Established: a public parent, or a disclosed customer base (Raised a $100M Series D in April 2021 at a reported $1.3B to $1.4B valuation; seven or more acquisitions; says 50,000 recruiters, talent marketers and hiring managers use it.) Sources: [phenom.com](https://www.phenom.com/), [phenom.com](https://www.phenom.com/about), [phenom.com](https://www.phenom.com/press-release/phenom-conversational-voice-screening-agent-hiring), [phenom.com](https://www.phenom.com/press-release/phenom-acquires-included-ai-agentic-analytics), [phenom.com](https://www.phenom.com/press-release/phenom-acquires-plum-ai), [phenom.com](https://www.phenom.com/press-release/phenom-servicenow-ai-hiring-agents) and [4 more on the map](https://www.newsprint.com/research/hiring-software/#co-phenom). ## Launches and dated events, newest first ### Phenom reports results from WorkOps multi-agent deployments Research, Aug. 4, 2026. Phenom published customer results for WorkOps, "its orchestration and governance system for coordinating AI agents", citing 50% faster hiring and customers adding Reference Check, Intake and Sourcing Agents to its Voice Screening Agent under one policy layer. Source: [Business Wire via Yahoo Finance](https://finance.yahoo.com/technology/ai/articles/phenom-workops-moves-enterprises-multi-133000464.html). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-phenom). ### Phenom hiring agents run inside ServiceNow Partnership, June 10, 2026. Phenom agents integrate into the ServiceNow AI Platform so hiring managers can run intake, job descriptions, sourcing and screening there. Source: [Vendor release](https://www.phenom.com/press-release/phenom-servicenow-ai-hiring-agents). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-phenom). ### Phenom acquires Plum behavioral assessments Acquisition, April 28, 2026. Phenom bought Plum, "a pioneer in psychometric-based talent assessments", after its February 2026 Be Applied deal, framing it as a response to AI-generated resumes, deepfake interview answers and fabricated work histories. Source: [Vendor release](https://www.phenom.com/press-release/phenom-acquires-plum-ai). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-phenom). ### Phenom unveils WorkOps and new agents at IAMPHENOM 2026 Launch, March 17, 2026. At its IAMPHENOM conference Phenom unveiled a new AI architecture that forms Phenom WorkOps, with agents for job posting, job description compliance, voice screening, scheduling, intake, AI interviews, skills validation, onboarding coaching and exit interviews. Source: [Vendor release](https://www.phenom.com/press-release/phenom-ai-work-operations-hr). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-phenom). ### Phenom acquires Be Applied assessments Acquisition, Feb. 10, 2026. Phenom acquired Be Applied, "an AI-driven cognitive assessment solution that validates candidate and employee capabilities at scale", to support skills-first hiring. The later Plum release says Be Applied provided cognitive and situational judgment assessments. Source: [Vendor release](https://www.phenom.com/press-release/phenom-acquires-be-applied-skills-ai). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-phenom). ### Phenom acquires Included AI for agentic people analytics Acquisition, Jan. 14, 2026. Phenom bought Included, an AI-native agentic people analytics platform, to add conversational analytics to its Workforce Intelligence. Source: [Vendor release](https://www.phenom.com/press-release/phenom-acquires-included-ai-agentic-analytics). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-phenom). ### Phenom launches Voice Screening Agent Launch, Nov. 11, 2025. "Phenom's Voice Screening Agent is available 24/7, connecting with candidates the moment they apply." Source: [Vendor release](https://www.phenom.com/press-release/phenom-conversational-voice-screening-agent-hiring). From [the AI hiring software map](https://www.newsprint.com/research/hiring-software/#co-phenom). ## Methodology and corrections How we track launches, and how to report an error: https://www.newsprint.com/updates/pr-software/#methodology