{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"PoliteMail: what it sells, price and AI features\", https://www.newsprint.com/companies/politemail/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/politemail/",
  "markdown_url": "https://www.newsprint.com/companies/politemail.md",
  "title": "PoliteMail: what it sells, price and AI features",
  "opening_answer": "PoliteMail is on the AI internal communications software map. We record 2 dated launches and events for it. The latest is dated Sept. 22, 2026.",
  "period": "October 2025 to Sept. 22, 2026",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "CGPQSM9",
    "slug": "politemail",
    "name": "PoliteMail",
    "aliases": [],
    "site": "https://politemail.com/",
    "summary": "PoliteMail is \"an internal communications platform integrated with M365 Outlook to help organizations improve employee reach, readership and engagement.\" Corporate comms and HR teams design branded email in Outlook, send to existing distribution lists through Exchange, and measure reach, readership and engagement against industry benchmarks. Its AI suggests subject lines, translates messages, drafts text, and adds Paige, an agent in Microsoft 365 Copilot.",
    "founded": null,
    "categories": [
      "email"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "Employee email and newsletters"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "PoliteMail is \"an internal communications platform integrated with M365 Outlook to help organizations improve employee reach, readership and engagement.\" Corporate comms and HR teams design branded email in Outlook, send to existing distribution lists through Exchange, and measure reach, readership and engagement against industry benchmarks. Its AI suggests subject lines, translates messages, drafts text, and adds Paige, an agent in Microsoft 365 Copilot.",
    "source": {
      "name": "politemail.com",
      "url": "https://politemail.com/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "internal-communications-software",
      "title": "The AI internal communications software map",
      "url": "https://www.newsprint.com/research/internal-communications-software/#co-politemail",
      "section": "companies",
      "name": "PoliteMail",
      "site": "https://politemail.com/",
      "category": "Employee email and newsletters",
      "what": "PoliteMail is \"an internal communications platform integrated with M365 Outlook to help organizations improve employee reach, readership and engagement.\" Corporate comms and HR teams design branded email in Outlook, send to existing distribution lists through Exchange, and measure reach, readership and engagement against industry benchmarks. Its AI suggests subject lines, translates messages, drafts text, and adds Paige, an agent in Microsoft 365 Copilot.",
      "what_source": {
        "name": "politemail.com",
        "url": "https://politemail.com/"
      },
      "price": "not published; sales-led",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "Named agent",
          "MCP or agent API",
          "Translation",
          "AI writing"
        ]
      },
      "scale_tier": 2,
      "scale": "Established: a public parent, or a disclosed customer base (PoliteMail says it serves 15% of the Fortune 100 and 21% of the world's 100 largest employers, and that it measures billions of internal emails.)",
      "founded": null,
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "politemail.com",
          "url": "https://politemail.com/"
        },
        {
          "name": "politemail.com",
          "url": "https://politemail.com/products/politemail/"
        },
        {
          "name": "politemail.com",
          "url": "https://politemail.com/pricing/"
        },
        {
          "name": "politemail.com",
          "url": "https://politemail.com/about-politemail/"
        },
        {
          "name": "politemail.com",
          "url": "https://politemail.com/contact/"
        },
        {
          "name": "politemail.com",
          "url": "https://politemail.com/resource-center/press-center/"
        }
      ],
      "more_sources": 6,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/politemail/#event-1",
      "on": "2026-09-22",
      "date_precision": "day",
      "title": "PoliteMail 5.50 adds AI writing and the Paige agent",
      "summary": "Version 5.50 adds AI Writing Assistance in the PoliteMail Builder, using the customer's own AI provider key, and Paige, a PoliteMail agent in Microsoft 365 Copilot that creates, sends and measures messages and campaigns.",
      "kind": "Launch",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-politemail"
      },
      "source": {
        "name": "PoliteMail release notes",
        "url": "https://help.politemail.com/help/release-notes"
      }
    },
    {
      "id": "event-2",
      "url": "https://www.newsprint.com/companies/politemail/#event-2",
      "on": "2025-10-01",
      "date_precision": "month",
      "title": "PoliteMail adds AI translation to PoliteMail Online",
      "summary": "Version 5.25 added an AI-powered translator to PoliteMail Online that keeps formatting, brand styling and personalization, and leaves out items that should not be translated.",
      "kind": "Launch",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-politemail"
      },
      "source": {
        "name": "PoliteMail release notes",
        "url": "https://help.politemail.com/help/5-25-5130"
      }
    }
  ]
}