# PoliteMail: what it sells, price and AI features

URL: https://www.newsprint.com/companies/politemail/
Covers: October 2025 to Sept. 22, 2026
Updated: 2026-11-11
License: CC BY 4.0, https://creativecommons.org/licenses/by/4.0/
Cite as: Newsprint, "PoliteMail: what it sells, price and AI features", https://www.newsprint.com/companies/politemail/, updated 2026-11-11

> PoliteMail is on the AI internal communications software map. We record 2 dated launches and events for it. The latest is dated Sept. 22, 2026.

PoliteMail is "an internal communications platform integrated with M365 Outlook to help organizations improve employee reach, readership and engagement." Corporate comms and HR teams design branded email in Outlook, send to existing distribution lists through Exchange, and measure reach, readership and engagement against industry benchmarks. Its AI suggests subject lines, translates messages, drafts text, and adds Paige, an agent in Microsoft 365 Copilot. Source: [politemail.com](https://politemail.com/).

## Facts

- Site: [politemail.com](https://politemail.com/)
- Category: Employee email and newsletters
- Status: Active

## On the research maps

### [The AI internal communications software map](https://www.newsprint.com/research/internal-communications-software/#co-politemail)

PoliteMail is "an internal communications platform integrated with M365 Outlook to help organizations improve employee reach, readership and engagement." Corporate comms and HR teams design branded email in Outlook, send to existing distribution lists through Exchange, and measure reach, readership and engagement against industry benchmarks. Its AI suggests subject lines, translates messages, drafts text, and adds Paige, an agent in Microsoft 365 Copilot. Source: [politemail.com](https://politemail.com/).

- Category: Employee email and newsletters
- Price: not published; sales-led
- AI capabilities: Named agent, MCP or agent API, Translation and AI writing
- Scale: Established: a public parent, or a disclosed customer base (PoliteMail says it serves 15% of the Fortune 100 and 21% of the world's 100 largest employers, and that it measures billions of internal emails.)

Sources: [politemail.com](https://politemail.com/), [politemail.com](https://politemail.com/products/politemail/), [politemail.com](https://politemail.com/pricing/), [politemail.com](https://politemail.com/about-politemail/), [politemail.com](https://politemail.com/contact/), [politemail.com](https://politemail.com/resource-center/press-center/) and [6 more on the map](https://www.newsprint.com/research/internal-communications-software/#co-politemail).

## Launches and dated events, newest first

### PoliteMail 5.50 adds AI writing and the Paige agent

Launch, Sept. 22, 2026. Version 5.50 adds AI Writing Assistance in the PoliteMail Builder, using the customer's own AI provider key, and Paige, a PoliteMail agent in Microsoft 365 Copilot that creates, sends and measures messages and campaigns.

Source: [PoliteMail release notes](https://help.politemail.com/help/release-notes). From [the AI internal communications software map](https://www.newsprint.com/research/internal-communications-software/#co-politemail).

### PoliteMail adds AI translation to PoliteMail Online

Launch, October 2025. Version 5.25 added an AI-powered translator to PoliteMail Online that keeps formatting, brand styling and personalization, and leaves out items that should not be translated.

Source: [PoliteMail release notes](https://help.politemail.com/help/5-25-5130). From [the AI internal communications software map](https://www.newsprint.com/research/internal-communications-software/#co-politemail).

## Methodology and corrections

How we track launches, and how to report an error: https://www.newsprint.com/updates/pr-software/#methodology