{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"Qualtrics EmployeeXM: what it sells, price and AI features\", https://www.newsprint.com/companies/qualtrics-employeexm/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/qualtrics-employeexm/",
  "markdown_url": "https://www.newsprint.com/companies/qualtrics-employeexm.md",
  "title": "Qualtrics EmployeeXM: what it sells, price and AI features",
  "opening_answer": "Qualtrics EmployeeXM is on the AI hiring software map. We record 1 dated launch or event for it. The latest is dated March 18, 2026.",
  "period": "March 18, 2026",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "CEAV65X",
    "slug": "qualtrics-employeexm",
    "name": "Qualtrics EmployeeXM",
    "aliases": [],
    "site": "https://www.qualtrics.com/employee-experience/",
    "summary": "Qualtrics sells experience management software; its employee experience suite (EmployeeXM) runs engagement and lifecycle surveys for large employers under the headline 'Close the gap between feedback and action'. For HR analytics, Retention Analytics links survey data to HR data to flag at-risk groups and 'simulate flight-risk scenarios', AI groups thousands of comments into themes, and managers get AI action recommendations. Its Experience Agents are pitched mainly for customer service.",
    "founded": null,
    "categories": [
      "analytics"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "HR analytics and workforce planning"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "Qualtrics sells experience management software; its employee experience suite (EmployeeXM) runs engagement and lifecycle surveys for large employers under the headline 'Close the gap between feedback and action'. For HR analytics, Retention Analytics links survey data to HR data to flag at-risk groups and 'simulate flight-risk scenarios', AI groups thousands of comments into themes, and managers get AI action recommendations. Its Experience Agents are pitched mainly for customer service.",
    "source": {
      "name": "qualtrics.com",
      "url": "https://www.qualtrics.com/employee-experience/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "hiring-software",
      "title": "The AI hiring software map",
      "url": "https://www.newsprint.com/research/hiring-software/#co-qualtrics-employeexm",
      "section": "companies",
      "name": "Qualtrics EmployeeXM",
      "site": "https://www.qualtrics.com/employee-experience/",
      "category": "HR analytics and workforce planning",
      "what": "Qualtrics sells experience management software; its employee experience suite (EmployeeXM) runs engagement and lifecycle surveys for large employers under the headline 'Close the gap between feedback and action'. For HR analytics, Retention Analytics links survey data to HR data to flag at-risk groups and 'simulate flight-risk scenarios', AI groups thousands of comments into themes, and managers get AI action recommendations. Its Experience Agents are pitched mainly for customer service.",
      "what_source": {
        "name": "qualtrics.com",
        "url": "https://www.qualtrics.com/employee-experience/"
      },
      "price": "not published; sales-led",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "AI analytics"
        ]
      },
      "scale_tier": 1,
      "scale": "Enterprise incumbent: a public company or nine-figure revenue (Qualtrics 'serves over 19,000 clients' and closed a $6.75 billion acquisition of Press Ganey Forsta in May 2026 (CMSWire).)",
      "founded": null,
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "qualtrics.com",
          "url": "https://www.qualtrics.com/employee-experience/"
        },
        {
          "name": "qualtrics.com",
          "url": "https://www.qualtrics.com/news/new-ex-capabilities-x4-2026/"
        },
        {
          "name": "cxm.world",
          "url": "https://cxm.world/customer-experience/qualtrics-x4-experience-agents-synthetic-panels-and-ai-analytics-land-across-all-three-suites/"
        },
        {
          "name": "cmswire.com",
          "url": "https://www.cmswire.com/customer-experience/qualtrics-unveils-xm-data-ai-platform-for-2027/"
        }
      ],
      "more_sources": 0,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/qualtrics-employeexm/#event-1",
      "on": "2026-03-18",
      "date_precision": "day",
      "title": "Qualtrics adds conversational feedback and retention analytics to EmployeeXM",
      "summary": "At X4 2026 Qualtrics launched AI conversational feedback, retention analytics where 'predictive models identify attrition risk', and AI manager action recommendations, all 'available now'.",
      "kind": "Launch",
      "from": {
        "name": "The AI hiring software map",
        "url": "https://www.newsprint.com/research/hiring-software/#co-qualtrics-employeexm"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.qualtrics.com/news/new-ex-capabilities-x4-2026/"
      }
    }
  ]
}