{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"Salesforce Sales Cloud: what it sells, price and AI features\", https://www.newsprint.com/companies/salesforce-sales-cloud/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/salesforce-sales-cloud/",
  "markdown_url": "https://www.newsprint.com/companies/salesforce-sales-cloud.md",
  "title": "Salesforce Sales Cloud: what it sells, price and AI features",
  "opening_answer": "Salesforce Sales Cloud is on the AI revenue operations software map. We record 5 dated launches and events for it. The latest is dated Sept. 14, 2026.",
  "period": "Oct. 13, 2025 to Sept. 14, 2026",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "CG8HTVR",
    "slug": "salesforce-sales-cloud",
    "name": "Salesforce Sales Cloud",
    "aliases": [],
    "site": "https://www.salesforce.com/sales/",
    "summary": "Salesforce's flagship CRM for sales teams. It carried the name Agentforce Sales from autumn 2025 until September 2026 and is called Sales Cloud again. The page says \"Grow revenue with the #1 CRM that works for you.\" Revenue operations teams run pipeline, accounts and forecasts in it, with AI sales agents that prospect, engage inbound leads, update deals and build quotes. Editions run from a free suite to a Max edition that bundles Agentforce.",
    "founded": 1999,
    "categories": [
      "crm"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "CRM platforms"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "Salesforce's flagship CRM for sales teams. It carried the name Agentforce Sales from autumn 2025 until September 2026 and is called Sales Cloud again. The page says \"Grow revenue with the #1 CRM that works for you.\" Revenue operations teams run pipeline, accounts and forecasts in it, with AI sales agents that prospect, engage inbound leads, update deals and build quotes. Editions run from a free suite to a Max edition that bundles Agentforce.",
    "source": {
      "name": "salesforce.com",
      "url": "https://www.salesforce.com/sales/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "revenue-operations-software",
      "title": "The AI revenue operations software map",
      "url": "https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud",
      "section": "companies",
      "name": "Salesforce Sales Cloud",
      "site": "https://www.salesforce.com/sales/",
      "category": "CRM platforms",
      "what": "Salesforce's flagship CRM for sales teams. It carried the name Agentforce Sales from autumn 2025 until September 2026 and is called Sales Cloud again. The page says \"Grow revenue with the #1 CRM that works for you.\" Revenue operations teams run pipeline, accounts and forecasts in it, with AI sales agents that prospect, engage inbound leads, update deals and build quotes. Editions run from a free suite to a Max edition that bundles Agentforce.",
      "what_source": {
        "name": "salesforce.com",
        "url": "https://www.salesforce.com/sales/"
      },
      "price": "Starter Suite $25, Pro Suite $100, Core $195, Advanced $395, Max $550 per user per month; Core and above add AI",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "Named agent",
          "Activity capture and CRM updates",
          "Call and meeting analysis",
          "Assistant",
          "Deal inspection",
          "MCP or agent API",
          "AI outreach",
          "Quoting and pricing",
          "Scoring and routing"
        ]
      },
      "scale_tier": 1,
      "scale": "Enterprise incumbent: a public company or nine-figure revenue (Salesforce is a public company (NYSE: CRM); Sales Cloud is its original product line.)",
      "founded": "1999",
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "salesforce.com",
          "url": "https://www.salesforce.com/sales/"
        },
        {
          "name": "salesforce.com",
          "url": "https://www.salesforce.com/sales/pricing/"
        },
        {
          "name": "salesforce.com",
          "url": "https://www.salesforce.com/sales/cloud/guide/"
        },
        {
          "name": "salesforce.com",
          "url": "https://www.salesforce.com/sales/headless/"
        },
        {
          "name": "salesforce.com",
          "url": "https://www.salesforce.com/sales/latest-release/"
        },
        {
          "name": "thenextweb.com",
          "url": "https://thenextweb.com/news/salesforce-drops-agentforce-branding-product-names-dreamforce"
        }
      ],
      "more_sources": 0,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/salesforce-sales-cloud/#event-1",
      "on": "2026-09-14",
      "date_precision": "day",
      "title": "Hunter, an outbound sales agent, enters pilot",
      "summary": "Salesforce announced Hunter, which \"works a sales pipeline from research to outreach, collaborating with sellers over weeks and months.\" It is the first agent on a new long-horizon runtime. The release says \"Pilot now; GA November '26.\"",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.salesforce.com/ap/news/press-releases/2026/09/14/sg-salesforce-expands-agentforce-with-a-new-portfolio-of-ai-agents-built-for-high-value-work/"
      }
    },
    {
      "id": "event-2",
      "url": "https://www.newsprint.com/companies/salesforce-sales-cloud/#event-2",
      "on": "2026-09-14",
      "date_precision": "day",
      "title": "Salesforce drops the Agentforce Sales name and goes back to Sales Cloud",
      "summary": "The Next Web checked Salesforce's live pages and found the sales product is called Sales Cloud again, with Agentforce Sales shown lower on the page as a capability. Salesforce gave no reason.",
      "kind": "Rebrand",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud"
      },
      "source": {
        "name": "The Next Web",
        "url": "https://thenextweb.com/news/salesforce-drops-agentforce-branding-product-names-dreamforce"
      }
    },
    {
      "id": "event-3",
      "url": "https://www.newsprint.com/companies/salesforce-sales-cloud/#event-3",
      "on": "2026-08-26",
      "date_precision": "day",
      "title": "Salesforce in Claude brings 37 sales skills to Claude",
      "summary": "Salesforce and Anthropic announced Claudeforce. It launches with a Claude plugin of 37 prebuilt sales skills, such as meeting prep, deal health review and pipeline review, that reason over live CRM data. Pilot customers have it now and open beta was set for September 2026.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.salesforce.com/news/?p=94766"
      }
    },
    {
      "id": "event-4",
      "url": "https://www.newsprint.com/companies/salesforce-sales-cloud/#event-4",
      "on": "2026-03-16",
      "date_precision": "day",
      "title": "Agentforce Sales puts a team of AI agents beside every seller",
      "summary": "Salesforce introduced six sales agents: Prospecting, Engagement, Account Research and Meeting Prep, Pipeline Management, Quoting and Partner Success. All but Prospecting were generally available that day. Prospecting followed on 2026-03-30.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.salesforce.com/news/stories/agentforce-sales-announcement/"
      }
    },
    {
      "id": "event-5",
      "url": "https://www.newsprint.com/companies/salesforce-sales-cloud/#event-5",
      "on": "2025-10-13",
      "date_precision": "day",
      "title": "Agentforce 360 reaches general availability with Agentforce Sales",
      "summary": "Salesforce made Agentforce 360 generally available worldwide. Agentforce Sales \"automates prospecting, qualification, and quoting with next-best actions\" and runs inside Slack.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.salesforce.com/news/press-releases/2025/10/13/agentic-enterprise-announcement/"
      }
    }
  ]
}