# Salesforce Sales Cloud: what it sells, price and AI features

URL: https://www.newsprint.com/companies/salesforce-sales-cloud/
Covers: Oct. 13, 2025 to Sept. 14, 2026
Updated: 2026-11-11
License: CC BY 4.0, https://creativecommons.org/licenses/by/4.0/
Cite as: Newsprint, "Salesforce Sales Cloud: what it sells, price and AI features", https://www.newsprint.com/companies/salesforce-sales-cloud/, updated 2026-11-11

> Salesforce Sales Cloud is on the AI revenue operations software map. We record 5 dated launches and events for it. The latest is dated Sept. 14, 2026.

Salesforce's flagship CRM for sales teams. It carried the name Agentforce Sales from autumn 2025 until September 2026 and is called Sales Cloud again. The page says "Grow revenue with the \#1 CRM that works for you." Revenue operations teams run pipeline, accounts and forecasts in it, with AI sales agents that prospect, engage inbound leads, update deals and build quotes. Editions run from a free suite to a Max edition that bundles Agentforce. Source: [salesforce.com](https://www.salesforce.com/sales/).

## Facts

- Site: [salesforce.com](https://www.salesforce.com/sales/)
- Founded: [1999](https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud)
- Category: CRM platforms
- Status: Active

## On the research maps

### [The AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud)

Salesforce's flagship CRM for sales teams. It carried the name Agentforce Sales from autumn 2025 until September 2026 and is called Sales Cloud again. The page says "Grow revenue with the \#1 CRM that works for you." Revenue operations teams run pipeline, accounts and forecasts in it, with AI sales agents that prospect, engage inbound leads, update deals and build quotes. Editions run from a free suite to a Max edition that bundles Agentforce. Source: [salesforce.com](https://www.salesforce.com/sales/).

- Category: CRM platforms
- Price: Starter Suite $25, Pro Suite $100, Core $195, Advanced $395, Max $550 per user per month; Core and above add AI
- AI capabilities: Named agent, Activity capture and CRM updates, Call and meeting analysis, Assistant, Deal inspection, MCP or agent API, AI outreach, Quoting and pricing and Scoring and routing
- Scale: Enterprise incumbent: a public company or nine-figure revenue (Salesforce is a public company (NYSE: CRM); Sales Cloud is its original product line.)
- Founded: 1999

Sources: [salesforce.com](https://www.salesforce.com/sales/), [salesforce.com](https://www.salesforce.com/sales/pricing/), [salesforce.com](https://www.salesforce.com/sales/cloud/guide/), [salesforce.com](https://www.salesforce.com/sales/headless/), [salesforce.com](https://www.salesforce.com/sales/latest-release/) and [thenextweb.com](https://thenextweb.com/news/salesforce-drops-agentforce-branding-product-names-dreamforce).

## Launches and dated events, newest first

### Hunter, an outbound sales agent, enters pilot

Launch, Sept. 14, 2026. Salesforce announced Hunter, which "works a sales pipeline from research to outreach, collaborating with sellers over weeks and months." It is the first agent on a new long-horizon runtime. The release says "Pilot now; GA November '26."

Source: [Vendor release](https://www.salesforce.com/ap/news/press-releases/2026/09/14/sg-salesforce-expands-agentforce-with-a-new-portfolio-of-ai-agents-built-for-high-value-work/). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud).

### Salesforce drops the Agentforce Sales name and goes back to Sales Cloud

Rebrand, Sept. 14, 2026. The Next Web checked Salesforce's live pages and found the sales product is called Sales Cloud again, with Agentforce Sales shown lower on the page as a capability. Salesforce gave no reason.

Source: [The Next Web](https://thenextweb.com/news/salesforce-drops-agentforce-branding-product-names-dreamforce). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud).

### Salesforce in Claude brings 37 sales skills to Claude

Launch, Aug. 26, 2026. Salesforce and Anthropic announced Claudeforce. It launches with a Claude plugin of 37 prebuilt sales skills, such as meeting prep, deal health review and pipeline review, that reason over live CRM data. Pilot customers have it now and open beta was set for September 2026.

Source: [Vendor release](https://www.salesforce.com/news/?p=94766). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud).

### Agentforce Sales puts a team of AI agents beside every seller

Launch, March 16, 2026. Salesforce introduced six sales agents: Prospecting, Engagement, Account Research and Meeting Prep, Pipeline Management, Quoting and Partner Success. All but Prospecting were generally available that day. Prospecting followed on 2026-03-30.

Source: [Vendor release](https://www.salesforce.com/news/stories/agentforce-sales-announcement/). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud).

### Agentforce 360 reaches general availability with Agentforce Sales

Launch, Oct. 13, 2025. Salesforce made Agentforce 360 generally available worldwide. Agentforce Sales "automates prospecting, qualification, and quoting with next-best actions" and runs inside Slack.

Source: [Vendor release](https://www.salesforce.com/news/press-releases/2025/10/13/agentic-enterprise-announcement/). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-salesforce-sales-cloud).

## Methodology and corrections

How we track launches, and how to report an error: https://www.newsprint.com/updates/pr-software/#methodology
