{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"Twenty: what it sells, price and AI features\", https://www.newsprint.com/companies/twenty/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/twenty/",
  "markdown_url": "https://www.newsprint.com/companies/twenty.md",
  "title": "Twenty: what it sells, price and AI features",
  "opening_answer": "Twenty is on the AI revenue operations software map. We record 3 dated launches and events for it. The latest is dated July 10, 2026.",
  "period": "Feb. 10 to July 10, 2026",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "CM6G31B",
    "slug": "twenty",
    "name": "Twenty",
    "aliases": [],
    "site": "https://twenty.com/",
    "summary": "\"Build your Enterprise CRM at AI Speed.\" Twenty is an open-source CRM that a team can host itself or run in the cloud. Its AI chat reads and edits CRM data. Agents run inside workflows to draft emails and enrich records. A native MCP server connects Claude, ChatGPT and Cursor.",
    "founded": null,
    "categories": [
      "crm"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "CRM platforms"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "\"Build your Enterprise CRM at AI Speed.\" Twenty is an open-source CRM that a team can host itself or run in the cloud. Its AI chat reads and edits CRM data. Agents run inside workflows to draft emails and enrich records. A native MCP server connects Claude, ChatGPT and Cursor.",
    "source": {
      "name": "twenty.com",
      "url": "https://twenty.com/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "revenue-operations-software",
      "title": "The AI revenue operations software map",
      "url": "https://www.newsprint.com/research/revenue-operations-software/#co-twenty",
      "section": "companies",
      "name": "Twenty",
      "site": "https://twenty.com/",
      "category": "CRM platforms",
      "what": "\"Build your Enterprise CRM at AI Speed.\" Twenty is an open-source CRM that a team can host itself or run in the cloud. Its AI chat reads and edits CRM data. Agents run inside workflows to draft emails and enrich records. A native MCP server connects Claude, ChatGPT and Cursor.",
      "what_source": {
        "name": "twenty.com",
        "url": "https://twenty.com/"
      },
      "price": "Cloud Pro $9, Organization $39 per user per month billed yearly; self-hosting the open-source core is free",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "Named agent",
          "Assistant",
          "Data enrichment and hygiene",
          "Revenue analytics",
          "MCP or agent API"
        ]
      },
      "scale_tier": 3,
      "scale": "Funded challenger: institutional funding disclosed (Funded challenger: $5M seed disclosed (Nov 2024); the vendor cites more than 10,000 other organizations.)",
      "founded": null,
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "twenty.com",
          "url": "https://twenty.com/"
        },
        {
          "name": "twenty.com",
          "url": "https://twenty.com/releases"
        },
        {
          "name": "tech.eu",
          "url": "https://tech.eu/2024/11/19/twenty-secures-5m-to-challenge-crm-giants-with-open-source/"
        }
      ],
      "more_sources": 0,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/twenty/#event-1",
      "on": "2026-07-10",
      "date_precision": "day",
      "title": "Build dashboards with AI",
      "summary": "Twenty 2.20 lets users ask AI to build or reconfigure dashboards and views.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-twenty"
      },
      "source": {
        "name": "Vendor changelog",
        "url": "https://twenty.com/releases"
      }
    },
    {
      "id": "event-2",
      "url": "https://www.newsprint.com/companies/twenty/#event-2",
      "on": "2026-04-21",
      "date_precision": "day",
      "title": "Twenty 2.0: AI agents, chats and MCP",
      "summary": "Twenty 2.0 lets users choose a model, build agents for emails and record enrichment in workflows, and expose the workspace to MCP-compatible clients.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-twenty"
      },
      "source": {
        "name": "Vendor changelog",
        "url": "https://twenty.com/releases"
      }
    },
    {
      "id": "event-3",
      "url": "https://www.newsprint.com/companies/twenty/#event-3",
      "on": "2026-02-10",
      "date_precision": "day",
      "title": "Twenty 1.17 improves AI Chat",
      "summary": "Twenty 1.17 gave AI Chat a cleaner experience and clearer model choices.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-twenty"
      },
      "source": {
        "name": "Vendor changelog",
        "url": "https://twenty.com/releases"
      }
    }
  ]
}