# Twenty: what it sells, price and AI features

URL: https://www.newsprint.com/companies/twenty/
Covers: Feb. 10 to July 10, 2026
Updated: 2026-11-11
License: CC BY 4.0, https://creativecommons.org/licenses/by/4.0/
Cite as: Newsprint, "Twenty: what it sells, price and AI features", https://www.newsprint.com/companies/twenty/, updated 2026-11-11

> Twenty is on the AI revenue operations software map. We record 3 dated launches and events for it. The latest is dated July 10, 2026.

"Build your Enterprise CRM at AI Speed." Twenty is an open-source CRM that a team can host itself or run in the cloud. Its AI chat reads and edits CRM data. Agents run inside workflows to draft emails and enrich records. A native MCP server connects Claude, ChatGPT and Cursor. Source: [twenty.com](https://twenty.com/).

## Facts

- Site: [twenty.com](https://twenty.com/)
- Category: CRM platforms
- Status: Active

## On the research maps

### [The AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-twenty)

"Build your Enterprise CRM at AI Speed." Twenty is an open-source CRM that a team can host itself or run in the cloud. Its AI chat reads and edits CRM data. Agents run inside workflows to draft emails and enrich records. A native MCP server connects Claude, ChatGPT and Cursor. Source: [twenty.com](https://twenty.com/).

- Category: CRM platforms
- Price: Cloud Pro $9, Organization $39 per user per month billed yearly; self-hosting the open-source core is free
- AI capabilities: Named agent, Assistant, Data enrichment and hygiene, Revenue analytics and MCP or agent API
- Scale: Funded challenger: institutional funding disclosed (Funded challenger: $5M seed disclosed (Nov 2024); the vendor cites more than 10,000 other organizations.)

Sources: [twenty.com](https://twenty.com/), [twenty.com](https://twenty.com/releases) and [tech.eu](https://tech.eu/2024/11/19/twenty-secures-5m-to-challenge-crm-giants-with-open-source/).

## Launches and dated events, newest first

### Build dashboards with AI

Launch, July 10, 2026. Twenty 2.20 lets users ask AI to build or reconfigure dashboards and views.

Source: [Vendor changelog](https://twenty.com/releases). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-twenty).

### Twenty 2.0: AI agents, chats and MCP

Launch, April 21, 2026. Twenty 2.0 lets users choose a model, build agents for emails and record enrichment in workflows, and expose the workspace to MCP-compatible clients.

Source: [Vendor changelog](https://twenty.com/releases). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-twenty).

### Twenty 1.17 improves AI Chat

Launch, Feb. 10, 2026. Twenty 1.17 gave AI Chat a cleaner experience and clearer model choices.

Source: [Vendor changelog](https://twenty.com/releases). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-twenty).

## Methodology and corrections

How we track launches, and how to report an error: https://www.newsprint.com/updates/pr-software/#methodology