{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"Veeva Vault CRM: what it sells, price and AI features\", https://www.newsprint.com/companies/veeva-vault-crm/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/veeva-vault-crm/",
  "markdown_url": "https://www.newsprint.com/companies/veeva-vault-crm.md",
  "title": "Veeva Vault CRM: what it sells, price and AI features",
  "opening_answer": "Veeva Vault CRM is on the AI revenue operations software map. We record 1 dated launch or event for it. The latest is dated Dec. 3, 2025.",
  "period": "Dec. 3, 2025",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "CWRZ2AC",
    "slug": "veeva-vault-crm",
    "name": "Veeva Vault CRM",
    "aliases": [],
    "site": "https://www.veeva.com/products/crm/",
    "summary": "Veeva's CRM for life sciences companies, headed \"The Agentic CRM for Life Sciences.\" It \"connects sales, marketing, and medical teams on a single platform.\" The buyer is commercial operations at life sciences companies, whose field reps call on healthcare professionals. Built-in agentic features capture call notes as compliant free text, answer questions in conversation, find approved content and check insight quality.",
    "founded": 2007,
    "categories": [
      "crm"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "CRM platforms"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "Veeva's CRM for life sciences companies, headed \"The Agentic CRM for Life Sciences.\" It \"connects sales, marketing, and medical teams on a single platform.\" The buyer is commercial operations at life sciences companies, whose field reps call on healthcare professionals. Built-in agentic features capture call notes as compliant free text, answer questions in conversation, find approved content and check insight quality.",
    "source": {
      "name": "veeva.com",
      "url": "https://www.veeva.com/products/crm/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "revenue-operations-software",
      "title": "The AI revenue operations software map",
      "url": "https://www.newsprint.com/research/revenue-operations-software/#co-veeva-vault-crm",
      "section": "companies",
      "name": "Veeva Vault CRM",
      "site": "https://www.veeva.com/products/crm/",
      "category": "CRM platforms",
      "what": "Veeva's CRM for life sciences companies, headed \"The Agentic CRM for Life Sciences.\" It \"connects sales, marketing, and medical teams on a single platform.\" The buyer is commercial operations at life sciences companies, whose field reps call on healthcare professionals. Built-in agentic features capture call notes as compliant free text, answer questions in conversation, find approved content and check insight quality.",
      "what_source": {
        "name": "veeva.com",
        "url": "https://www.veeva.com/products/crm/"
      },
      "price": "not published; sales-led",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "Named agent",
          "Activity capture and CRM updates",
          "Assistant"
        ]
      },
      "scale_tier": 1,
      "scale": "Enterprise incumbent: a public company or nine-figure revenue (Veeva Systems is a public company (NYSE: VEEV).)",
      "founded": "2007",
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "veeva.com",
          "url": "https://www.veeva.com/products/crm/"
        },
        {
          "name": "veeva.com",
          "url": "https://www.veeva.com/eu/resources/veeva-ai-agents-now-available-to-increase-productivity-and-customer-centricity/"
        }
      ],
      "more_sources": 0,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/veeva-vault-crm/#event-1",
      "on": "2025-12-03",
      "date_precision": "day",
      "title": "Veeva AI Agents become available for Vault CRM",
      "summary": "Veeva made AI Agents available for Vault CRM and PromoMats: a Free Text Agent that flags issues in call notes, a Voice Agent for voice entry and a Pre-call Agent with insights and suggested actions. Agents work within existing permissions and audit trails.",
      "kind": "Launch",
      "from": {
        "name": "The AI revenue operations software map",
        "url": "https://www.newsprint.com/research/revenue-operations-software/#co-veeva-vault-crm"
      },
      "source": {
        "name": "Vendor release",
        "url": "https://www.veeva.com/eu/resources/veeva-ai-agents-now-available-to-increase-productivity-and-customer-centricity/"
      }
    }
  ]
}