# Veeva Vault CRM: what it sells, price and AI features

URL: https://www.newsprint.com/companies/veeva-vault-crm/
Covers: Dec. 3, 2025
Updated: 2026-11-11
License: CC BY 4.0, https://creativecommons.org/licenses/by/4.0/
Cite as: Newsprint, "Veeva Vault CRM: what it sells, price and AI features", https://www.newsprint.com/companies/veeva-vault-crm/, updated 2026-11-11

> Veeva Vault CRM is on the AI revenue operations software map. We record 1 dated launch or event for it. The latest is dated Dec. 3, 2025.

Veeva's CRM for life sciences companies, headed "The Agentic CRM for Life Sciences." It "connects sales, marketing, and medical teams on a single platform." The buyer is commercial operations at life sciences companies, whose field reps call on healthcare professionals. Built-in agentic features capture call notes as compliant free text, answer questions in conversation, find approved content and check insight quality. Source: [veeva.com](https://www.veeva.com/products/crm/).

## Facts

- Site: [veeva.com](https://www.veeva.com/products/crm/)
- Founded: [2007](https://www.newsprint.com/research/revenue-operations-software/#co-veeva-vault-crm)
- Category: CRM platforms
- Status: Active

## On the research maps

### [The AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-veeva-vault-crm)

Veeva's CRM for life sciences companies, headed "The Agentic CRM for Life Sciences." It "connects sales, marketing, and medical teams on a single platform." The buyer is commercial operations at life sciences companies, whose field reps call on healthcare professionals. Built-in agentic features capture call notes as compliant free text, answer questions in conversation, find approved content and check insight quality. Source: [veeva.com](https://www.veeva.com/products/crm/).

- Category: CRM platforms
- Price: not published; sales-led
- AI capabilities: Named agent, Activity capture and CRM updates and Assistant
- Scale: Enterprise incumbent: a public company or nine-figure revenue (Veeva Systems is a public company (NYSE: VEEV).)
- Founded: 2007

Sources: [veeva.com](https://www.veeva.com/products/crm/) and [veeva.com](https://www.veeva.com/eu/resources/veeva-ai-agents-now-available-to-increase-productivity-and-customer-centricity/).

## Launches and dated events, newest first

### Veeva AI Agents become available for Vault CRM

Launch, Dec. 3, 2025. Veeva made AI Agents available for Vault CRM and PromoMats: a Free Text Agent that flags issues in call notes, a Voice Agent for voice entry and a Pre-call Agent with insights and suggested actions. Agents work within existing permissions and audit trails.

Source: [Vendor release](https://www.veeva.com/eu/resources/veeva-ai-agents-now-available-to-increase-productivity-and-customer-centricity/). From [the AI revenue operations software map](https://www.newsprint.com/research/revenue-operations-software/#co-veeva-vault-crm).

## Methodology and corrections

How we track launches, and how to report an error: https://www.newsprint.com/updates/pr-software/#methodology