{
  "license": {
    "name": "CC BY 4.0",
    "url": "https://creativecommons.org/licenses/by/4.0/"
  },
  "cite_as": "Newsprint, \"Zipline: what it sells, price and AI features\", https://www.newsprint.com/companies/zipline/, updated 2026-11-11",
  "updated_at": "2026-11-11",
  "url": "https://www.newsprint.com/companies/zipline/",
  "markdown_url": "https://www.newsprint.com/companies/zipline.md",
  "title": "Zipline: what it sells, price and AI features",
  "opening_answer": "Zipline is on the AI internal communications software map. We record 4 dated launches and events for it. The latest is dated Oct. 14, 2026.",
  "period": "June 27, 2025 to Oct. 14, 2026",
  "methodology_url": "https://www.newsprint.com/updates/pr-software/#methodology",
  "company": {
    "id": "C09HND4",
    "slug": "zipline",
    "name": "Zipline",
    "aliases": [],
    "site": "https://getzipline.com/",
    "summary": "Zipline sells retail operations software that puts store communications, tasks, knowledge and training in one app for store teams. Retail HQ, operations and communications teams buy it. Zippy, its frontline AI assistant, answers store staff by role and location. AI authoring helps HQ write targeted messages, and ZipCoach turns store data into coaching actions for field leaders.",
    "founded": 2014,
    "categories": [
      "deskless"
    ],
    "status": "active",
    "price_note": null,
    "update_channels": [],
    "updated_at": "2026-11-11",
    "off_map": null,
    "merged_into": null,
    "category_names": [
      "Frontline employee apps"
    ]
  },
  "confirmed_product_launches": 0,
  "dated_product_launches": 0,
  "undated_launches": 0,
  "launches_data_url": "https://www.newsprint.com/data/launches.json",
  "count": 0,
  "launches": [],
  "launch_list": false,
  "indexed": true,
  "summary": {
    "text": "Zipline sells retail operations software that puts store communications, tasks, knowledge and training in one app for store teams. Retail HQ, operations and communications teams buy it. Zippy, its frontline AI assistant, answers store staff by role and location. AI authoring helps HQ write targeted messages, and ZipCoach turns store data into coaching actions for field leaders.",
    "source": {
      "name": "getzipline.com",
      "url": "https://getzipline.com/"
    },
    "from": "record"
  },
  "maps": [
    {
      "map": "internal-communications-software",
      "title": "The AI internal communications software map",
      "url": "https://www.newsprint.com/research/internal-communications-software/#co-zipline",
      "section": "companies",
      "name": "Zipline",
      "site": "https://getzipline.com/",
      "category": "Frontline employee apps",
      "what": "Zipline sells retail operations software that puts store communications, tasks, knowledge and training in one app for store teams. Retail HQ, operations and communications teams buy it. Zippy, its frontline AI assistant, answers store staff by role and location. AI authoring helps HQ write targeted messages, and ZipCoach turns store data into coaching actions for field leaders.",
      "what_source": {
        "name": "getzipline.com",
        "url": "https://getzipline.com/"
      },
      "price": "not published; sales-led",
      "price_published": false,
      "capabilities": {
        "label": "AI capabilities",
        "items": [
          "AI search and answers",
          "Assistant",
          "Comms analytics",
          "AI writing"
        ]
      },
      "scale_tier": 3,
      "scale": "Funded challenger: institutional funding disclosed (Zipline says over 130 leading retailers choose it. It disclosed a $30M Series B in 2021.)",
      "founded": "2014",
      "founded_source": null,
      "fate": null,
      "sources": [
        {
          "name": "getzipline.com",
          "url": "https://getzipline.com/"
        },
        {
          "name": "getzipline.com",
          "url": "https://getzipline.com/ai-at-zipline/"
        },
        {
          "name": "getzipline.com",
          "url": "https://getzipline.com/blog/ai-capabilities-retail-operations/"
        },
        {
          "name": "getzipline.com",
          "url": "https://getzipline.com/blog/zipline-launches-zipcoach/"
        },
        {
          "name": "prnewswire.com",
          "url": "https://www.prnewswire.com/news-releases/zipline-launches-zipcoach-to-bring-top-store-performance-to-every-location-302908453.html"
        },
        {
          "name": "retailitinsights.com",
          "url": "https://www.retailitinsights.com/doc/zipline-launches-exclusive-ai-insights-beta-program-empower-frontline-intelligence-0001"
        }
      ],
      "more_sources": 3,
      "cross_listed": false
    }
  ],
  "off_map_url": null,
  "timeline": [
    {
      "id": "event-1",
      "url": "https://www.newsprint.com/companies/zipline/#event-1",
      "on": "2026-10-14",
      "date_precision": "day",
      "title": "Zipline launches ZipCoach",
      "summary": "ZipCoach is an embedded AI capability that reads 300+ performance, operational and behavioral signals and gives field leaders prioritized action plans they can apply in one click in Zipline.",
      "kind": "Launch",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-zipline"
      },
      "source": {
        "name": "PR Newswire",
        "url": "https://www.prnewswire.com/news-releases/zipline-launches-zipcoach-to-bring-top-store-performance-to-every-location-302908453.html"
      }
    },
    {
      "id": "event-2",
      "url": "https://www.newsprint.com/companies/zipline/#event-2",
      "on": "2025-12-30",
      "date_precision": "day",
      "title": "Zipline launches Zippy, AI authoring and AI summaries and forecasting",
      "summary": "Zipline announced an AI expansion: Zippy answers questions by each user's location and role, AI-powered authoring helps HQ write targeted store communications, and AI summaries and forecasting surface trends and risks across regions.",
      "kind": "Launch",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-zipline"
      },
      "source": {
        "name": "Zipline blog",
        "url": "https://getzipline.com/blog/ai-capabilities-retail-operations/"
      }
    },
    {
      "id": "event-3",
      "url": "https://www.newsprint.com/companies/zipline/#event-3",
      "on": "2025-12-19",
      "date_precision": "day",
      "title": "Zipline and TruRating connect customer feedback to store coaching",
      "summary": "TruRating customer insight signals now appear inside Zipline so store leaders can track goals during the day.",
      "kind": "Partnership",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-zipline"
      },
      "source": {
        "name": "Zipline blog",
        "url": "https://getzipline.com/blog/trurating-and-zipline-announce-partnership-to-bring-customer-insight-and-coaching-into-daily-retail-operations/"
      }
    },
    {
      "id": "event-4",
      "url": "https://www.newsprint.com/companies/zipline/#event-4",
      "on": "2025-06-27",
      "date_precision": "day",
      "title": "Zipline opens an AI Insights beta",
      "summary": "Zipline launched an AI Insights beta program at its user conference. The AI reads signals from tasking, messaging, training and compliance activity to show which content prompts action and where execution stalls.",
      "kind": "Launch",
      "from": {
        "name": "The AI internal communications software map",
        "url": "https://www.newsprint.com/research/internal-communications-software/#co-zipline"
      },
      "source": {
        "name": "Retail IT Insights",
        "url": "https://www.retailitinsights.com/doc/zipline-launches-exclusive-ai-insights-beta-program-empower-frontline-intelligence-0001"
      }
    }
  ]
}