# Social listening software and suites compared

URL: https://www.newsprint.com/research/social-monitoring/social-listening/
Updated: 2026-10-26
Category: Social listening suites
Map: https://www.newsprint.com/research/social-monitoring/

67 companies on the social monitoring map.

Social listening suites track a brand or topic across social networks, news, forums and reviews. They collect the posts, score sentiment, send alerts when mentions spike and build reports.

Brandwatch, Meltwater, Sprinklr and Talkwalker are in this group, along with suites built for one region or language, such as Lucidya for Arabic and Kompa for Vietnamese. Many sell an API or an MCP server, so an agent can use them. Meltwater and Talkwalker sell both.

## Social listening suites

- [Agility PR](https://www.agilitypr.com/): PR platform with media monitoring across online, print, broadcast, podcast, radio and social, a separate Social Listening product, a Media Intelligence API and an MCP connector listed in the Claude Connector Directory. On the map: https://www.newsprint.com/research/social-monitoring/#co-agility-pr
- [Agorapulse](https://www.agorapulse.com/): Social management suite whose Advanced Listening and Competitive Benchmarking are paid add-ons: tracks mentions of brand, industry and competitors across social, news and blogs, plus side-by-side competitor KPIs; self-hosted MCP for ChatGPT/Claude. On the map: https://www.newsprint.com/research/social-monitoring/#co-agorapulse
- [Atribus](https://www.atribus.com/): Spanish-language social listening: collects and classifies public opinion across LinkedIn, X, Reddit, TikTok plus news, blogs, forums, video, podcasts and reviews; AI relevance filter; alerts by email or WhatsApp; PDF/Excel reports; image identification. On the map: https://www.newsprint.com/research/social-monitoring/#co-atribus
- [Blogmeter](https://www.blogmeter.it/): Italian social intelligence suite (Social Listening, Live Insights, Executive Report, Social API) with analyst consulting, an influencer database of 10,000+ profiles and research reports. On the map: https://www.newsprint.com/research/social-monitoring/#co-blogmeter
- [Brand Analytics](https://brandanalytics.ru/): Russian social media and media monitoring platform (VK, OK, Rutube, YouTube, TikTok, public Telegram and MAX channels, blogs, forums). Sentiment, trends, text-in-image and video search, BrandGPT summaries, API for dashboards. On the map: https://www.newsprint.com/research/social-monitoring/#co-brand-analytics
- [BrandPulse](https://brandpulse.digital/): Brand-reputation suite monitoring 13 social, community, review, app-store, and news sources. It adds sentiment and urgency analysis, competitor tracking, alerts, and AI-drafted responses. On the map: https://www.newsprint.com/research/social-monitoring/#co-brandpulse
- [Brandwatch](https://www.brandwatch.com/): Enterprise social listening (Consumer Research, Listen) and social management. Sells a REST Consumer Research API for queries and mentions, plus AI (Iris). An agent would pull mentions and charts into daily briefs. On the map: https://www.newsprint.com/research/social-monitoring/#co-brandwatch
- [Buzz Finder](https://www.nttcoms.com/service/social/risk/): NTT Docomo Business X social listening for X and optional additional social and online media, with automated alerts, daily summaries and related managed-monitoring services. On the map: https://www.newsprint.com/research/social-monitoring/#co-buzz-finder
- [Buzzmetrics](https://www.buzzmetrics.com/en): Vietnam-based social and e-commerce market research firm with a social listening system (Facebook, TikTok, YouTube, Threads, news, forums, reviews, blogs) delivered as brand, campaign, crisis, trend and KOL analysis plus syndicated reports. On the map: https://www.newsprint.com/research/social-monitoring/#co-buzzmetrics
- [Buzzmonitor](https://buzzmonitor.com/): Brazilian social media management suite whose Monitoramento module tracks brands and competitors on all major social networks in real time. Also inbox, analytics, scheduling and creator marketplace. On the map: https://www.newsprint.com/research/social-monitoring/#co-buzzmonitor
- [BuzzSumo](https://buzzsumo.com/): Content and engagement research: top-shared articles, trends, influencers, journalists, alerts. An agent would use the Search API and Account API. On the map: https://www.newsprint.com/research/social-monitoring/#co-buzzsumo
- [Coosto](https://www.coosto.com/): Dutch reputation and content platform: Listen, Engage, Publish, Report, Discover modules plus EmotionAI, Inform and Sales Signals add-ons. API listed under integrations. On the map: https://www.newsprint.com/research/social-monitoring/#co-coosto
- [Critical Mention](https://www.criticalmention.com/): Earned-media monitoring suite covering broadcast TV, podcasts, online news and social media listening, with real-time alerts and a Developer API. An agent would use it to search broadcast and podcast mentions. On the map: https://www.newsprint.com/research/social-monitoring/#co-critical-mention
- [Dataxet](https://dataxet.com/): Southeast Asia media-intelligence group. DXT:360 monitors X, Instagram, Facebook, TikTok, YouTube, Reddit, blogs, news, print and broadcast, with AI sentiment in 15+ regional languages, image and logo recognition, summaries and alerts. On the map: https://www.newsprint.com/research/social-monitoring/#co-dataxet
- [Determ](https://determ.com/): AI media intelligence and monitoring for PR teams. Tracks news, blogs, forums, comments and social; Synthia AI assistant; REST API; read-only MCP; AI Visibility add-on. An agent would count and scroll mentions by keyword. On the map: https://www.newsprint.com/research/social-monitoring/#co-determ
- [dima](https://thedar.ai/): Arabic-first media intelligence and social listening: monitors TikTok, X, Snapchat, Facebook, Instagram, LinkedIn, YouTube plus news, print, TV and radio across Arabic dialects; AI copilot; MCP connectivity from Claude, ChatGPT, Gemini. On the map: https://www.newsprint.com/research/social-monitoring/#co-dima
- [eClincher](https://www.eclincher.com/): Flat-price social suite with Social Listening and Web Listening (brand mentions, sentiment, share of conversation against named competitors), competitor reports, an AI Visibility tool, and a developer API plus MCP server. On the map: https://www.newsprint.com/research/social-monitoring/#co-eclincher
- [Emplifi](https://emplifi.io/): Social marketing, customer care and commerce platform with AI-powered listening (Reddit via Enterprise API, TikTok hashtags), Fuel AI orchestrators and a Public API. An agent would use the Public API (metrics, content) or the UI. On the map: https://www.newsprint.com/research/social-monitoring/#co-emplifi
- [Germin8](https://www.germin8.com/): Social listening and analytics platform sold as Joyful Listen: tracks social, news and review mentions in real time, with sentiment and reputation, brand, product and campaign studies. Sister product Joyful Engage is a contact-centre tool. On the map: https://www.newsprint.com/research/social-monitoring/#co-germin8
- [Hootsuite](https://www.hootsuite.com/): Social media management suite (Perch publishing, Nest inbox, Parliament advocacy) with built-in listening powered by Talkwalker/Lumen, the Wisdom AI agent, a REST API for publishing/analytics/inbox, and MCP servers. An agent would draft posts, read analytics and query mentions. On the map: https://www.newsprint.com/research/social-monitoring/#co-hootsuite
- [Infegy](https://www.infegy.com/): Social listening and consumer-intelligence platform (Starscape, with the older Atlas still sold) plus a REST API with full post text, aggregations, topics/narratives and GenAI summaries/personas. An agent uses the API to pull posts and AI summaries. On the map: https://www.newsprint.com/research/social-monitoring/#co-infegy
- [Isentia](https://www.isentia.com/): Media monitoring across print, broadcast, online and social for Asia-Pacific agencies, government and legal teams; publishes social-election analysis. Part of Pulsar Group. On the map: https://www.newsprint.com/research/social-monitoring/#co-isentia
- [Khoros Iris AI](https://khoros.ai/): AI-native social media management product from Khoros: social listening across billions of sources in 187 languages, publishing, engagement routing and analytics. Aurora AI is the separate community product. On the map: https://www.newsprint.com/research/social-monitoring/#co-khoros-iris-ai
- [Kompa](https://kompa.ai/): Vietnamese AI-driven social listening: Brand Monitoring dashboard across 50+ platforms (Facebook, TikTok, YouTube, Instagram, X, press, forums) with Email, Slack or Webhook alerts, crisis detection, Digital Data Center with API. On the map: https://www.newsprint.com/research/social-monitoring/#co-kompa
- [Konnect Insights](https://konnectinsights.com/): AI omnichannel CX platform with social listening, analytics and ticketing across X, Facebook, Instagram, LinkedIn, YouTube, TikTok, Reddit and more. An agent would use the Listening module and developer API for mention data. On the map: https://www.newsprint.com/research/social-monitoring/#co-konnect-insights
- [Kribrum](https://www.kribrum.ru/): Russian system for monitoring and analysing media, social media and open Telegram channels. Topic sorting, sentiment, geography; search by text, image, audio and video with transcription. Also OSINT reports. On the map: https://www.newsprint.com/research/social-monitoring/#co-kribrum
- [Locobuzz](https://www.locobuzz.com/): Indian customer-experience platform with Social Intelligence (listening on Instagram, X, Facebook, LinkedIn, YouTube, reviews, forums, news), competitive benchmarking and AI engines for aspect-level emotion and crisis detection. On the map: https://www.newsprint.com/research/social-monitoring/#co-locobuzz
- [Lucidya](https://lucidya.com/): AI-native CX platform from Saudi Arabia with Social Listening, Media Monitoring (news, TV and radio add-on) and a shared inbox; strong on Arabic dialect sentiment. An agent would use its API for Arabic-language mention data. On the map: https://www.newsprint.com/research/social-monitoring/#co-lucidya
- [Mandala Analytics](https://www.mandalasystem.com/): Mandala Analytics provides social listening and social intelligence for marketing teams, with separate enterprise API and MCP offerings. On the map: https://www.newsprint.com/research/social-monitoring/#co-mandala-analytics
- [Medialogia SM](https://www.mlg.ru/products/smm/): Russian social-media monitoring and analytics with brand, competitor and influencer analysis, social engagement metrics and AI-assisted workflows. On the map: https://www.newsprint.com/research/social-monitoring/#co-medialogia-sm
- [Meltwater](https://www.meltwater.com/): Enterprise media and social listening suite sold on custom quotes. Search, stream and export mentions by API; Explore+ private index; Mira AI assistant; remote MCP server. An agent would pull mentions, analytics and AI answers. On the map: https://www.newsprint.com/research/social-monitoring/#co-meltwater
- [Mentionlytics](https://www.mentionlytics.com/): Social-listening suite covering social networks, web, reviews, podcasts, and AI answers. It provides sentiment analysis, reporting, publishing, a REST API, and an MCP connector. On the map: https://www.newsprint.com/research/social-monitoring/#co-mentionlytics
- [Monitera](https://www.monitera.com/): Istanbul social media monitoring and reporting tool (Listen): real-time notifications from 'more than 10 million digital channels'. On the map: https://www.newsprint.com/research/social-monitoring/#co-monitera
- [Muck Rack](https://muckrack.com/): PR platform with media database and monitoring across news, social (Social Listening), podcasts and broadcast, plus Muck Rack Agent, an API and MCP access (banner). On the map: https://www.newsprint.com/research/social-monitoring/#co-muck-rack
- [NetBase Quid](https://www.quid.com/): Consumer and market intelligence platform (Quid Monitor = the former NetBase social listening; Quid Discover; Q Platform with Q Agents and AskQ). An agent can use Q Agents/AskQ via an MCP connector, Slack/Teams, or API-triggered agent runs. On the map: https://www.newsprint.com/research/social-monitoring/#co-netbase-quid
- [Neticle](https://www.neticle.com/): Hungarian text-analysis company: Neticle Media Intelligence (media monitoring, local media in Europe), Text Analysis API and a Data API that feeds social and online media KPIs into a customer's data platform. On the map: https://www.newsprint.com/research/social-monitoring/#co-neticle
- [Oktopost Social Listening](https://www.oktopost.com/platform/social-media-listening/): AI social listening inside a B2B social media management suite. Tracks mentions of a brand, competitors, influencers and topics on X, YouTube, Instagram, news and 75M+ websites, with sentiment, volume alerts and influencer discovery. Marketing Intelligence tracks competitor content. On the map: https://www.newsprint.com/research/social-monitoring/#co-oktopost-social-listening
- [Onclusive](https://onclusive.com/): Media intelligence platform for PR: media monitoring across online, print and broadcast plus Social Listening on 25+ platforms; lists an MCP offering under Data-as-a-Service. An agent would use the MCP/data feed for coverage and social mentions. On the map: https://www.newsprint.com/research/social-monitoring/#co-onclusive
- [Orlo](https://www.orlo.tech/): Social management and media monitoring suite (Orlo Insights): social listening, news/blog/forum monitoring and benchmarking, aimed at public sector and regulated organisations; Nextdoor integration. On the map: https://www.newsprint.com/research/social-monitoring/#co-orlo
- [Osavul](https://www.osavul.cloud/): Risk-intelligence platform that monitors social media, messaging apps (Telegram), websites and fringe platforms for disinformation, FIMI and hybrid threats: Nebula (data), Echo (strategic comms sentiment), Janus (risk modelling). Used by governments and brands. On the map: https://www.newsprint.com/research/social-monitoring/#co-osavul
- [Pulsar](https://www.pulsarplatform.com/): Enterprise audience-intelligence and social listening: TRAC (search and listening), CORE (owned-channel analytics), TRENDS, Narratives AI, and AI agents. An agent would use the GraphQL API or the AI agents on Pulsar's own data. On the map: https://www.newsprint.com/research/social-monitoring/#co-pulsar
- [Qualtrics XM Discover Social Listening](https://www.qualtrics.com/support/social-listening-cx/xm-discover-social-listening/): Social listening inside Qualtrics XM Discover: pulls Facebook and Instagram posts and comments through an Engage social channels project into Discover for text analytics; Threads in early access. On the map: https://www.newsprint.com/research/social-monitoring/#co-qualtrics-xm-discover-social-listening
- [Quantico](https://quantico.ai/): Latin American social listening and monitoring platform (Lima, Mexico City, Buenos Aires): monitors social networks, blogs and ecommerce, AI processing of daily conversations, automated reports. Claims 450 million conversations listened to. On the map: https://www.newsprint.com/research/social-monitoring/#co-quantico
- [Retriever Listen](https://www.retrievergroup.com/listen): Nordic media monitoring group's social listening product: monitors and analyses social media conversations; archive of 1 billion+ posts from Instagram, Facebook, X, blogs and forums. On the map: https://www.newsprint.com/research/social-monitoring/#co-retriever-listen
- [Revuze Social Hub](https://www.revuze.it/social-hub/): Social intelligence module of Revuze's consumer-intelligence (voice of customer) platform: brand and competitor listening, video analysis (spoken audio, on-screen text), influencer discovery and trend tracking on TikTok, Instagram, YouTube, Facebook and X, joined to reviews data. Revuze also exposes an MCP connector. On the map: https://www.newsprint.com/research/social-monitoring/#co-revuze-social-hub
- [Salesforce Social Studio](https://www.salesforce.com/): Retired Marketing Cloud suite for social listening, engagement and publishing. Salesforce ended access to Social Studio on 2024-11-18. On the map: https://www.newsprint.com/research/social-monitoring/#co-salesforce-social-studio
- [SemanticForce](https://semanticforce.ai/): Ukrainian-founded omnichannel analytics platform. Products include Social Media Listening, Media Monitoring, Reviews Analytics and Messengers Intelligence; logo, OCR, object and scene detection on images. On the map: https://www.newsprint.com/research/social-monitoring/#co-semanticforce
- [SentiOne](https://sentione.com/): AI social listening platform (Listen) for monitoring online discussions, sentiment, crisis alerts and audience insight; plus a separate chatbot product (Automate). An agent would use it for brand and topic mention feeds. On the map: https://www.newsprint.com/research/social-monitoring/#co-sentione
- [Sentisis](https://www.sentisis.com/): Madrid NLP platform specialised in Spanish: Social Media monitoring (mentions, volume, influence, demographics), Customer Experience and Reviews analysis, with consulting reports. On the map: https://www.newsprint.com/research/social-monitoring/#co-sentisis
- [SocialBu](https://socialbu.com/): Social-management suite with listening streams for keywords, mentions, and conversations across 12 networks. It also provides analytics, automation, a REST API, and an OAuth MCP server. On the map: https://www.newsprint.com/research/social-monitoring/#co-socialbu
- [SocialEcho Listening](https://www.socialecho.net/product/listening): Listening module of SocialEcho, an AI social media management suite: keyword monitoring with AI sentiment, daily competitor-account monitoring and spike alerts on TikTok, Facebook, Instagram, X, YouTube, Telegram and Threads. Listening is one of its seven modules. On the map: https://www.newsprint.com/research/social-monitoring/#co-socialecho-listening
- [Sometrend](https://some.co.kr/): Korean social data analysis: keyword trends, related words and sentiment from blogs, Instagram, YouTube and 7,000+ community boards; Data Plus API; MCP server for Claude and ChatGPT. On the map: https://www.newsprint.com/research/social-monitoring/#co-sometrend
- [Sprinklr](https://www.sprinklr.com/): Enterprise unified customer-experience platform; Sprinklr Insights/Social Listening covers 20+ social and digital channels plus news, forums, TV/radio/print, with AI Topics, AI Agents, Copilot, LLM Insights and an MCP server. On the map: https://www.newsprint.com/research/social-monitoring/#co-sprinklr
- [Sprout Social](https://sproutsocial.com/): Social media management suite (publishing, inbox, analytics) with Sprout Listening add-on and NewsWhip predictive news/social intelligence; Trellis AI agent and a public API. An agent would query Listening Topics via API or ChatGPT/MCP. On the map: https://www.newsprint.com/research/social-monitoring/#co-sprout-social
- [Stilingue Listening](https://www.stilingue.com.br/): Brazilian-Portuguese NLP social listening (STILINGUE by Blip): monitors social networks, reviews, news; sentiment, influence ranking, image analysis for logos and objects; Bluesky data announced. On the map: https://www.newsprint.com/research/social-monitoring/#co-stilingue-listening
- [Streem](https://www.streem.com.au/): Australian and New Zealand media monitoring across print, online, TV (incl. Sky News), radio, magazines, podcasts and social media (Streem Social) in one platform. On the map: https://www.newsprint.com/research/social-monitoring/#co-streem
- [Synthesio](https://www.synthesio.com/): Ipsos Synthesio provides social and search intelligence, real-time monitoring, GenAI analysis and APIs for exporting and analyzing social mentions. On the map: https://www.newsprint.com/research/social-monitoring/#co-synthesio
- [Talkwalker](https://www.talkwalker.com/): Enterprise social and web listening (now sold as Lumen by Talkwalker): mentions, sentiment, AI summaries and trends across social, news, forums and podcasts, with a credit-metered REST API (Search, Stream, Histogram) and an MCP server. An agent would pull mentions and trends for daily monitoring. On the map: https://www.newsprint.com/research/social-monitoring/#co-talkwalker
- [Tooldata](https://tooldata.io/): Spanish-language social listening SaaS for Latin America and Spain with AI: sofIA conversational assistant over mentions, and matIA, an autonomous 24/7 analysis agent (Gold plan). Covers online press, blogs, forums, reviews, podcasts and social networks. On the map: https://www.newsprint.com/research/social-monitoring/#co-tooldata
- [Truescope](https://www.truescope.com/): Media intelligence covering broadcast, print, digital and social (Bluesky, Facebook, Instagram, LinkedIn, TikTok, WeChat, Weibo, YouTube, podcasts, radio, TV) with Truescope AI assistants and API and MCP access. On the map: https://www.newsprint.com/research/social-monitoring/#co-truescope
- [Visibrain](https://www.visibrain.com/en): Social listening platform for brands, agencies and institutions: reputation, crisis, trend research, influencer identification, competitive intelligence and cyber-threat OSINT; alerts via SMS, email, Slack, Telegram. On the map: https://www.newsprint.com/research/social-monitoring/#co-visibrain
- [Vista Social](https://vistasocial.com/): Social suite with a Listening module (mentions, comments, DMs across social, web and news; $75/mo add-on), competitor and industry benchmark reports, and an MCP server for Claude and ChatGPT. On the map: https://www.newsprint.com/research/social-monitoring/#co-vista-social
- [Vuelio](https://www.vuelio.com/uk/): UK PR and political monitoring platform: media monitoring across broadcast, print, online and social, plus media database and outreach. Modular pricing, no figures. On the map: https://www.newsprint.com/research/social-monitoring/#co-vuelio
- [Wisers](https://wisers.com/): Hong Kong AI media monitoring and social listening. WisersOne has WiseSearch (news), WiseMonitor (real-time media and social listening) and WiseBI; Chinese-language coverage, NLP, OCR and logo detection, API integration. On the map: https://www.newsprint.com/research/social-monitoring/#co-wisers
- [YouNet Media SocialHeat](https://younetmedia.com/): Vietnamese social listening: SocialHeat (listening), SocialTrend (trend measurement), SocialLift (influencer evaluation), plus analysis packages. On the map: https://www.newsprint.com/research/social-monitoring/#co-younet-media-socialheat
- [YouScan](https://youscan.io/): Social listening with image recognition (Visual Insights) and an AI chat assistant (Insights Copilot). An agent would use the REST API (Unlimited plan) or Copilot inside the UI. On the map: https://www.newsprint.com/research/social-monitoring/#co-youscan
- [Zocial Eye](https://wisesight.com/zocialeye): Thai social listening tool by Wisesight covering Facebook, X, Instagram, Pantip, YouTube, TikTok, news and blogs. Logo, OCR and object recognition, Thai sentiment, one-click campaign summary, influencer spotting. On the map: https://www.newsprint.com/research/social-monitoring/#co-zocial-eye

## Other categories

- [Social listening suites](https://www.newsprint.com/research/social-monitoring/social-listening.md): 67 companies. (this page)
- [Mention alerts](https://www.newsprint.com/research/social-monitoring/mention-alerts.md): 31 companies.
- [Social analytics](https://www.newsprint.com/research/social-monitoring/social-analytics.md): 28 companies.
- [Listening agents](https://www.newsprint.com/research/social-monitoring/listening-agents.md): 25 companies.
- [Trend signals](https://www.newsprint.com/research/social-monitoring/trend-signals.md): 18 companies.
- [Creator analytics](https://www.newsprint.com/research/social-monitoring/creator-analytics.md): 44 companies.
- [Social data APIs and scrapers](https://www.newsprint.com/research/social-monitoring/social-data-apis.md): 42 companies.
- [Video and transcripts](https://www.newsprint.com/research/social-monitoring/video-monitoring.md): 35 companies.
- [Agent-first data and MCP servers](https://www.newsprint.com/research/social-monitoring/mcp-servers.md): 17 companies.
- [LinkedIn and people data](https://www.newsprint.com/research/social-monitoring/linkedin-data.md): 10 companies.
- [Podcast data](https://www.newsprint.com/research/social-monitoring/podcast-data.md): 8 companies.
- [Search APIs](https://www.newsprint.com/research/social-monitoring/search-apis.md): 9 companies.

## The full map

[The social monitoring map](https://www.newsprint.com/research/social-monitoring/#cat-listening-suite): all 334 companies in 12 categories, open at this one.