Freshsales: what it sells, price and AI features
Freshsales is on the AI revenue operations software map. No dated launches recorded yet.
Updated .
Freshworks' sales CRM, described as an "AI-powered sales CRM" under the line "Sell smarter and close deals faster." Sales teams get lead capture, scoring and routing, deal views and forecasting. Freddy AI scores intent, recommends deals to work and writes emails. A paid Freddy AI Agent add-on handles customer sessions. Source: freshworks.com.
- Site
- freshworks.com
- Founded
- 2010
- Category
- CRM platforms
- Status
- Active
On the research maps
-
The AI revenue operations software map
Freshworks' sales CRM, described as an "AI-powered sales CRM" under the line "Sell smarter and close deals faster." Sales teams get lead capture, scoring and routing, deal views and forecasting. Freddy AI scores intent, recommends deals to work and writes emails. A paid Freddy AI Agent add-on handles customer sessions. Source: freshworks.com.
- Category
- CRM platforms
- Price
- Growth $9, Pro $39, Enterprise $59 per user per month, billed annually; Freddy AI Agent add-on $49 per 100 sessions
- AI capabilities
- Named agent, Assistant, Deal inspection, AI forecasting, AI outreach and Scoring and routing
- Scale
- Enterprise incumbent: a public company or nine-figure revenue (Freshworks is a public company (NASDAQ: FRSH); Freshsales is trusted by 74,000+ businesses per its page.)
- Founded
- 2010
Sources: freshworks.com, freshworks.com and freshworks.com.
Launches and dated events, newest first
No dated launches recorded yet.
Methodology and corrections: what counts as a launch, how each one is checked, and how to report an error.
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Cite as: Newsprint, "Freshsales: what it sells, price and AI features", https://www.newsprint.com/companies/freshsales/, updated 2026-11-11