Software companies we track

Otter.ai: what it sells, price and AI features

Otter.ai is on the AI revenue operations software map. We record 2 dated launches and events for it. The latest is dated April 29, 2026.

Updated . Launches and events from Oct. 8, 2025 to April 29, 2026.

"Turn sales calls into closed deals." Otter's sales page promises to "capture every conversation and automatically generate insights, follow-ups, and CRM-ready notes." It briefs reps before calls, transcribes and coaches live, writes summaries with next steps and objections, and pushes deal details to Salesforce and HubSpot. Sales is one of its main use cases beside education and media. Source: otter.ai.

Site
otter.ai
Category
Conversation intelligence
Status
Active

On the research maps

  • The AI revenue operations software map

    "Turn sales calls into closed deals." Otter's sales page promises to "capture every conversation and automatically generate insights, follow-ups, and CRM-ready notes." It briefs reps before calls, transcribes and coaches live, writes summaries with next steps and objections, and pushes deal details to Salesforce and HubSpot. Sales is one of its main use cases beside education and media. Source: otter.ai.

    Category
    Conversation intelligence
    Price
    free plan; Business from $19.99 per user per month; Enterprise by quote
    AI capabilities
    Activity capture and CRM updates, Call and meeting analysis, Assistant and MCP or agent API
    Scale
    Established: a public parent, or a disclosed customer base (More than 35 million users and over one billion meetings reported by the vendor)

    Sources: otter.ai, otter.ai, otter.ai, uctoday.com and techintelpro.com.

    Otter.ai on the AI revenue operations software map

Launches and dated events, newest first

  1. Otter.ai launches AI Chat Connectors and Otter for Desktop

    Launch, . Otter AI Chat now acts as an MCP client that pulls live data from Gmail, Google Drive, Notion, Jira and Salesforce. Its MCP server gives ChatGPT and Claude meeting history as context. Otter for Desktop on Mac and Windows captures calls from any application.

    Source: Tech Intel Pro. From the AI revenue operations software map.

  2. Otter.ai ships an enterprise AI suite with an MCP server

    Launch, . Six enterprise features: an MCP server that shares meeting data with outside AI tools such as Claude, an agentic AI chat that pulls CRM data from Salesforce and HubSpot, tailored summaries (sales teams get pipeline updates and next steps), a public API, security controls and a bot-free desktop app.

    Source: UC Today. From the AI revenue operations software map.

Methodology and corrections: what counts as a launch, how each one is checked, and how to report an error.

License: CC BY 4.0. Reuse it with credit to Newsprint.

Cite as: Newsprint, "Otter.ai: what it sells, price and AI features", https://www.newsprint.com/companies/otter-ai/, updated 2026-11-11

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