Software companies we track

SugarAI: what it sells, price and AI features

SugarAI is on the AI revenue operations software map. We record 1 dated launch or event for it. The latest is dated April 13, 2026.

Updated . Launches and events dated April 13, 2026.

The B2B CRM formerly called SugarCRM, rebranded as SugarAI in April 2026 around what it calls precision selling. Its page says "CRM that actually helps sellers sell." Sales teams get opportunity tracking and forecasting, with AI that surfaces opportunities and threats, prepares reps for meetings and shows managers where to coach. Sugar Predict reads ERP purchase data for cross-sell and churn signals. Source: sugarai.com.

Site
sugarai.com
Founded
2004
Category
CRM platforms
Status
Active

On the research maps

  • The AI revenue operations software map

    The B2B CRM formerly called SugarCRM, rebranded as SugarAI in April 2026 around what it calls precision selling. Its page says "CRM that actually helps sellers sell." Sales teams get opportunity tracking and forecasting, with AI that surfaces opportunities and threats, prepares reps for meetings and shows managers where to coach. Sugar Predict reads ERP purchase data for cross-sell and churn signals. Source: sugarai.com.

    Category
    CRM platforms
    Price
    Sugar Sell Standard+ $68, Advanced+ $98, Premier+ $155 per user per month, billed annually
    AI capabilities
    Call and meeting analysis, Assistant, Deal inspection, Data enrichment and hygiene, AI forecasting and Revenue analytics
    Scale
    Established: a public parent, or a disclosed customer base (SugarAI lists 4,000+ customers, 1M+ users and 120+ countries.)
    Founded
    2004

    Sources: sugarai.com, sugarai.com and sugarai.com.

    SugarAI on the AI revenue operations software map

Launches and dated events, newest first

  1. SugarCRM rebrands as SugarAI around precision selling

    Rebrand, . SugarCRM unveiled a new brand identity as SugarAI. It describes a move from CRM as a system of record to a system of action, with account-level insights that highlight risk, uncover expansion and guide next steps, and links to ERP data.

    Source: Vendor release. From the AI revenue operations software map.

Methodology and corrections: what counts as a launch, how each one is checked, and how to report an error.

License: CC BY 4.0. Reuse it with credit to Newsprint.

Cite as: Newsprint, "SugarAI: what it sells, price and AI features", https://www.newsprint.com/companies/sugarai/, updated 2026-11-11

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