Software companies we track

Salesforce Sales Cloud: what it sells, price and AI features

Salesforce Sales Cloud is on the AI revenue operations software map. We record 5 dated launches and events for it. The latest is dated Sept. 14, 2026.

Updated . Launches and events from Oct. 13, 2025 to Sept. 14, 2026.

Salesforce's flagship CRM for sales teams. It carried the name Agentforce Sales from autumn 2025 until September 2026 and is called Sales Cloud again. The page says "Grow revenue with the #1 CRM that works for you." Revenue operations teams run pipeline, accounts and forecasts in it, with AI sales agents that prospect, engage inbound leads, update deals and build quotes. Editions run from a free suite to a Max edition that bundles Agentforce. Source: salesforce.com.

Site
salesforce.com
Founded
1999
Category
CRM platforms
Status
Active

On the research maps

  • The AI revenue operations software map

    Salesforce's flagship CRM for sales teams. It carried the name Agentforce Sales from autumn 2025 until September 2026 and is called Sales Cloud again. The page says "Grow revenue with the #1 CRM that works for you." Revenue operations teams run pipeline, accounts and forecasts in it, with AI sales agents that prospect, engage inbound leads, update deals and build quotes. Editions run from a free suite to a Max edition that bundles Agentforce. Source: salesforce.com.

    Category
    CRM platforms
    Price
    Starter Suite $25, Pro Suite $100, Core $195, Advanced $395, Max $550 per user per month; Core and above add AI
    AI capabilities
    Named agent, Activity capture and CRM updates, Call and meeting analysis, Assistant, Deal inspection, MCP or agent API, AI outreach, Quoting and pricing and Scoring and routing
    Scale
    Enterprise incumbent: a public company or nine-figure revenue (Salesforce is a public company (NYSE: CRM); Sales Cloud is its original product line.)
    Founded
    1999

    Sources: salesforce.com, salesforce.com, salesforce.com, salesforce.com, salesforce.com and thenextweb.com.

    Salesforce Sales Cloud on the AI revenue operations software map

Launches and dated events, newest first

  1. Hunter, an outbound sales agent, enters pilot

    Launch, . Salesforce announced Hunter, which "works a sales pipeline from research to outreach, collaborating with sellers over weeks and months." It is the first agent on a new long-horizon runtime. The release says "Pilot now; GA November '26."

    Source: Vendor release. From the AI revenue operations software map.

  2. Salesforce drops the Agentforce Sales name and goes back to Sales Cloud

    Rebrand, . The Next Web checked Salesforce's live pages and found the sales product is called Sales Cloud again, with Agentforce Sales shown lower on the page as a capability. Salesforce gave no reason.

    Source: The Next Web. From the AI revenue operations software map.

  3. Salesforce in Claude brings 37 sales skills to Claude

    Launch, . Salesforce and Anthropic announced Claudeforce. It launches with a Claude plugin of 37 prebuilt sales skills, such as meeting prep, deal health review and pipeline review, that reason over live CRM data. Pilot customers have it now and open beta was set for September 2026.

    Source: Vendor release. From the AI revenue operations software map.

  4. Agentforce Sales puts a team of AI agents beside every seller

    Launch, . Salesforce introduced six sales agents: Prospecting, Engagement, Account Research and Meeting Prep, Pipeline Management, Quoting and Partner Success. All but Prospecting were generally available that day. Prospecting followed on 2026-03-30.

    Source: Vendor release. From the AI revenue operations software map.

  5. Agentforce 360 reaches general availability with Agentforce Sales

    Launch, . Salesforce made Agentforce 360 generally available worldwide. Agentforce Sales "automates prospecting, qualification, and quoting with next-best actions" and runs inside Slack.

    Source: Vendor release. From the AI revenue operations software map.

Methodology and corrections: what counts as a launch, how each one is checked, and how to report an error.

License: CC BY 4.0. Reuse it with credit to Newsprint.

Cite as: Newsprint, "Salesforce Sales Cloud: what it sells, price and AI features", https://www.newsprint.com/companies/salesforce-sales-cloud/, updated 2026-11-11

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